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Cruise Ratings
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1 Helpful Vote
Sail Date: January 2019
If Viking Ocean were publicly traded I would buy stock. The ships are the perfect size, you never feel crowded. The most remarkable thing is really the crew. Viking has the happiest crew on the ocean and this makes all the difference in ... Read More
If Viking Ocean were publicly traded I would buy stock. The ships are the perfect size, you never feel crowded. The most remarkable thing is really the crew. Viking has the happiest crew on the ocean and this makes all the difference in the way they interact with passengers. Our room stewards, Kari and Rosiel added a great deal to our overall enjoyment. They were extremely attentive to our needs and were always joyful. We enjoyed the entertainment especially dancing at the Torshavn. The band and bar staff were really good. The guides and transportation for all the excursions exceeded our expectations. My experiences with Viking tours have opened up new opportunities for my future destinations with Viking because of the confidence I have in their planning and safety considerations. Cruising with Viking is the best we have ever experienced. We have already booked an exciting trip in October 2020. Read Less
Sail Date: December 2018
We chose this cruise to celebrate my 70th birthday. We had taken 4 Viking River Cruises previously and enjoyed them all and thought that the Ocean Cruise would also be enjoyable. We did an extension in Rome before the cruise and an ... Read More
We chose this cruise to celebrate my 70th birthday. We had taken 4 Viking River Cruises previously and enjoyed them all and thought that the Ocean Cruise would also be enjoyable. We did an extension in Rome before the cruise and an extension in Barcelona after the cruise. We were disappointed in the quality of the hotels in both cities. We had done extensions before and found the quality of the hotels much better than those in Rome and Barcelona. The Rome hotel location was fine but the hotel in Barcelona was far from a good location to explore the city. We had to take a taxi to see anything. We did a shore excursion to the Vatican in Rome. We had to wait 1 hour in the cold to get into the Vatican. Then another one half hour to get into the Vatican Museum. Once in the Museum we could only shuffle along pushed by the wall to wall crowd unable to stop to see anything. Viking should have warned us about the conditions. Except for the extension hotels and the Vatican, the experience on the cruise was great. The ship was beautiful; the food in the specialty and general restaurants were very good; our cabin was exceptional (and we paid dearly for it); the entertainment was fine for a cruise and the service was exceptional. Shore excursions were fine except for the Vatican. Read Less
Sail Date: December 2018
The Viking Sky was impeccably clean and was kept that way throughout the cruise. The arrival process at the Rome airport was efficient and fairly rapid. We did not stay at the airport more than about 30 minutes before we were on our way ... Read More
The Viking Sky was impeccably clean and was kept that way throughout the cruise. The arrival process at the Rome airport was efficient and fairly rapid. We did not stay at the airport more than about 30 minutes before we were on our way to the ship. At the ship the embarkation process was quick. The agents greeting were friendly and focused on getting us on board as quickly as possible. Once on board, we were greeted and told that lunch would be served beginning in about one-half hour. Until that time we were directed to the pool bar where drinks were available. This first lunch was served in the World Cafe, the ship's buffet or at a buffet pool-side; two different menus. All the food was consistently good. While we were getting to know our fellow passengers an announcement was made that all staterooms were ready for occupancy. We gladly proceeded to our stateroom for a rest after the long trans-Atlantic flight. We found our bags on the bed in our stateroom ready to be unpacked. Our stateroom was somewhat larger than the staterooms of most ships with a sitting area adjacent to the balcony. A large digital TV was on the wall at the foot of the bed which positioned it well to be seen in bed or in the sitting area. The one deficit to the room was space for storing clothes. There was a huge closet, but most of our clothes were not for hanging, and even if they were there were not enough hangers. The drawers were not in a convenient place and two of the four drawers were filled with amenities for the cabin. Most our our clothes stayed in our suitcases during the cruise under the bed. Necessitating dragging them out every time you wanted to change. There was a nice drawer refrigerator that the steward kept stocked with soft drinks and sweets. To get what you wanted all you had to do was ask. The room also had a keurig type coffee machine with various k-cups for personal use. I found his a waste of space. Coffee was always available aboard ship or through room service. The bathroom had an ample shower and was well stocked with the branded supplies for Viking, same as on the river cruises. The towels were thick and enjoyable to use. There are several complimentary laundrettes aboard which make cruising easier. Our cabin steward was efficient and eager to please. He was always available and ready to serve. There are several restaurants aboard the ship, including two specialty restaurants, Manfredi's an Itallian restaurant and the Chef's Table a restaurant with a chef determined menu and wine pairings, if you choose. The food and service is immpecable, but the availablilty is determined by class of cabin. So don't expect to get reservations more than once or twice. The other, open, restaurants are just as good and much more accessible. The "Restaurant" is the sit down restaurant with a menu that includes standards each day and a special menu from the locatiion visited and daily specials. The service is routinely attentive focused on an enjoyable meal experience. The World Cafe is the buffet. Most times the offerings mirror the menu in the Restaurant. with additional offerings from local supply. The World Cafe also has daily standards, including sushi and a rotating gelato bar. The service here can be somewhat spotty. Frequently is was difficult to find someone to stop and take drink orders. There was also a daily buffet pool side. This buffet was generally focused on seafood or smaller hand items like wraps or burritos. The drink service here is a little better, but still spotty. Drink service throughout the ship started out very efficient, but by about the third day it was difficult to find a server without waiting too long. The cruise itinerary was the big disappointment of this cruise. I booked the cruise primarily because it was published a stop in Tunis, Tunisia. I have always wanted to see Carthage. Shortlly after booking Viking announed that because of political issues Tunis would be replaced with Naples, Italy. This was not exactly what I consider a one to one exchange, but because the cruise company has a stranglehold on the carriage contract the paying customer has no recourse. I tried to get them to cancel my booking (this was about 10 months before sailing), but they would not do so. Not the best customer service. But that was not the end of the itinerary chaos. In the midst of the cruise, our less than brave captain, decided he did not want to sail into Trapani Sicily with a forecast of high winds. So we sat in Naples for an extra half day. In place of a several hour tour of Trapani we got a two hour unaccompanied visit to the National Archeological Museum in Naples. Not a real one to one exchange either, but did Viking care? No. In thirty years of cruising it is the first time I have had a cruise stop cancelled mid-cruise. Again, the carriage contract was totally in favor of the cruise line with no recourse for the paying passenger. Viking is an expensive cruise, they should find ways to accomodate the paying customer. The included excursions on this cruise had llittle depth or substance. Most of them were based in bus travel and little time on foot. This was completely different than my experience on the viking river cruises where most of the time was taken up on foot visiting local sights. They were a complete disappointment. The paid excursions were expensive and most of the time scheduled at the same time as the included excursions. The only excursion that had much foot time was in Valencia and it was really enjoyable. I don't know why they had the QuietVox listening system. They only used it twice during the week.To show how cheap the entertainment was, the cruise director, who wasn't seen directing much, had to do a show himself. The enhancement lecturers were inconsistent and less than adequate. Disembarkation in Barcelona was a breeze. While it was early in the morning for us because of a plane schedule, it was done well. the ship was elegant and well maintained. The staff was pleasant and friendly, never failing to greet when you passed them on the ship, including officers. The food was quality and enjoyable. The downside was the considerable lack of understanding that the customer should be considered first in all decisions, not the bottom line. These cruises are moderately expensive so expectations should be higher. Those expectations were not met. Read Less
Sail Date: December 2018
We have sailed on ocean cruises for the last 19 years and this ship was hands-down the best! Even though we chose the least expensive cabin, it was glamorous and larger than some hotel rooms! We have sailed Viking River with another ... Read More
We have sailed on ocean cruises for the last 19 years and this ship was hands-down the best! Even though we chose the least expensive cabin, it was glamorous and larger than some hotel rooms! We have sailed Viking River with another couple and so expected things such as included shore excursions, wonderful service. This Ocean cruise just took the service to a higher level. The included excursions were acceptable although to be honest, we were shut out of buying any additional ones, especially in Algiers, due to demand and not being able to reserve ahead of boarding. This beautiful, off the beaten port, was a delight, so much that we want more! On the other hand, our port call of Tunis was replaced by Naples before sailing - disappointing. Due to weather, high winds, we couldn't sail to Sicily as planned which was hugely upsetting to all. Naples was a total bust, in our opinion, especially having to stay two days. Thankfully, the other ports of Sardinia, Algiers and Valencia made up for that. Gorgeous and we would return to all of these. Entertainment was ok, although there was a dynamite duo that sang upbeat dance songs in the Torshavn lounge along with the Superb Viking band. We really enjoyed all the smaller lounges, gathering areas, and of course, lovely afternoon tea in the Wintergarden. Even the interactive game tables offered us a chance to "gamble" with our travel friends. Spending New Years Eve onboard this dreamy ship was so much fun!! For New Year's Day, a huge banquet brunch was prepared that lasted hours! The food selection included something for everyone - Asian, seafood, breakfast items, bakery, desserts, As for the dining, all meals were exquisite! We honestly have not had better selection or dining on any other cruise line. The guest services staff were able to secure us a reservation for both the Chef's Table and Manfredi's, the specialty restaurants. Initially, again because our cabins were just standard, we couldn't reserve ahead online. After embarking, we immediately inquired to reserve and were told there was no availability for Manfredi's during our entire cruise. We expressed our extreme dissatisfaction but the staff came through and got us a spot late in the cruise! I think we all preferred Chef's Table and the Venetian menu to Manfredi's. We are ready to book another! Just waiting for a good deal. :-) Read Less
Sail Date: December 2018
We are finally home and the laundry is done. Other than tackling the army of dust bunnies that have taken over the house we are getting settled into our regular routines. We were on the Sky for the Southern Mediterranean Discovery ... Read More
We are finally home and the laundry is done. Other than tackling the army of dust bunnies that have taken over the house we are getting settled into our regular routines. We were on the Sky for the Southern Mediterranean Discovery itinerary and as is usually the case with our Viking trips, we had a great time. The Sky was familiar as we did the British Isles last summer but I have to admit that it did seem like a different ship! There were a lot of crew changes and things ran in the usual sharp and efficient way we have come to expect from Viking. There were some “misses” on our trip in the summer and although they were nothing of any great significance, they were notable. It was nice to see the improvements this time around! The ship is beautiful; elegant and understated. Our PV stateroom felt like home as this was our third cruise on the 5th level port side! There was ample room for storing our things and plenty of room under the bed for the suitcases. Our stewards were a great team; efficient and worked very hard to insure that we had everything we needed throughout the cruise. We ate at both of the specialty restaurants and enjoyed them both but would love to see some updates to the menu at Manfredis ... after four ocean cruises we have pretty much tried most of the menu items and would love to see something new next time! We did ask to have the steak (yes the famous steak!) cut in half one night … they were very obliging and the two halves came to the table done perfectly and both of the plates were dressed as though they were original. It was nice to be able to enjoy the steak without the guilt of leaving so much on the plate uneaten … it is a very large steak! We missed our stop in Sicily (Trapani) because of weather concerns and that was disappointing, but the extra day in Naples afforded us the opportunity to visit the archeological museum courtesy of Viking. They planned the outing everyone seemed to enjoy it immensely. We planned a mix of included and optional excursions. The included ones were as expected but we did notice that some of the optional ones were a bit less than expected. Our experience with Viking excursions has generally been positive; the busses are comfortable and they never seemed to fill up the busses to capacity making for a more comfortable experience when the rides are long. This time it seemed as though every bus was filled to capacity which of course meant that the tours were much more crowded as well. We have also noticed that the descriptions and discussions of the excursions during the port talks included information and details that were not part of the descriptions in MVJ. Things like “there are no bathroom stops on this excursion”, or “there are more than 50 stairs to be navigated inside the house”. Some of this information would have made it easier for passengers to select appropriate excursions prior to sailing. The day before it is too late to change or cancel without penalty. This was especially so in the case of our stop in Algiers! Our “stroll” through the Casbah was much more rugged than the written description would indicate. The port talk was far more detailed in the description but there were some on board for the excursion that apparently missed the port talk and frankly had no business participating. Sure enough, one woman fell along the walk and was taken by ambulance back to the ship for the doctor there to assess whether or not she needed hospitalization (Imagine ending up in a hospital in Algeria!). Never heard what ultimately was decided. Time onboard was lovely, as usual. We participated in a wine tasting in Manfredi’s one afternoon and another we enjoyed a matinee in the Star Theater … Bohemian Rhapsody … which I had been wanting to see! It was well attended and enjoyed … a matinee would be a great idea for a sea day! We enjoyed time in both the Explorer’s Lounge and the Living Room Bar (I had my first lemon drop martini!) and of course we had a few waffles at Mamsen’s! All in all we enjoyed our cruise immensely and are looking forward to “Into the Midnight Sun” this coming summer … on the Jupiter! Read Less
Sail Date: December 2018
Having greatly enjoyed our Viking Cruise of the Northern Mediterranean, we wanted to enjoy the experience of the destinations in the Southern Mediterranean, knowing the fine service and accommodations Viking provides. And we were not ... Read More
Having greatly enjoyed our Viking Cruise of the Northern Mediterranean, we wanted to enjoy the experience of the destinations in the Southern Mediterranean, knowing the fine service and accommodations Viking provides. And we were not disappointed. Our cabin was beautiful and fully appointed, the service from EVERYONE on the ship was excellent, and the destinations very interesting. And, nicely, each destination was more interesting and beautiful than the one preceding, culminating in Barcelona. The smaller size of the Viking cruise ship makes for a very personal and efficient travel experience. We had total comfort at all the bars and dining areas. The food, whether fancy or casual, was terrific. Our excursions were well managed and the local guides in every instance were excellent. We particularly enjoyed our tour to the Argiolas Family Vineyards in Sardinia, as it showed us both the city and rural areas of the island. The Casbah Stroll tour in Algiers was unforgettable but be warned, it is a lot of walking on uneven pavement and steps. Well worth it for anyone, even older people, with no difficulty walking. We recommend that people extend in Rome before the cruise to avoid the stress and fatigue that come with arriving on the same day as boarding, and that people extend in Barcelona because it is one of the most fascinating cities in the world. We would love to do this cruise, or any Viking cruise, again. Read Less
Sail Date: December 2018
We have traveled with Viking River before and many other Ocean Cruise lines. Wanted to see how Viking handled Ocean cruising. We were not disappointed. Embarkation in Rome was a bit disjointed as the Pier is a good distance from the ... Read More
We have traveled with Viking River before and many other Ocean Cruise lines. Wanted to see how Viking handled Ocean cruising. We were not disappointed. Embarkation in Rome was a bit disjointed as the Pier is a good distance from the train station and the shuttle situation was not clear but it was a beautiful day and the walk was doable. The ship is fantastic. The Penthouse Veranda level is very spacious and you don't feel like you need to leave the room to breathe. The bathroom is big enough for two people to function in at the same time which is helpful. The rest of the ship was shiny, attractive and homey. The various shipboard sections are all comfortable and attractive; we spent most of our time in the Atrium but the Explorer's Lounge and Pool were also inviting. The meals were almost without exception excellent. And our Dining Room team, led by Ronald, were so good that we canceled meals in the specialty restaurants to spend time with them. Most of the rest of the crew was right up there with Viking's high standards. My only complaints were that several of the beers that I like were out of stock by day 2 or 3 of the cruise. The ports we visited were outstanding! We were a bit worried because Viking had taken Tunis off the itinerary prior to the trip due to security concerns and that was supposed to be one of our highlights but the replacement with Naples was an adequate solution. Cagliari is a perfect day, Algiers is a gorgeous and friendly place and we fell in love with Valencia. All ports were safe, clean and easy to navigate. We did a couple basic excursions which were good and the Casbah tour in Algiers is a mind blowing experience. My only complaint (and I don't know how this can be fixed) is that the Casbah event was listed as moderate difficulty when in fact it was quite strenuous which resulted in several older participants who had no business navigating 1000+ cobblestone steps down the hillside. Multiple accidents ensued which required an ambulance despite almost heroic efforts of our tour guide to navigate these guests down the hill. However this resulted in him being a caregiver instead of a tour guide and we lost the benefit of his passion and enthusiasm for his city. I don't know how you tell a guest that they can't do something but perhaps there can be two levels of tours??? Onboard WIFI was pretty good, much better than any other cruise I've taken. We did not attend much in the way of shows or talks but I will say that Viking did a fantastic job for New Year's Eve. The entertainment was appropriate for a boat full of folks of different ages and backgrounds and we had a great time. The late brunch the next morning was perfect as well. In summary, kudos to Viking on a great experience. We will definitely return! Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this so we could end in Barcelona to spend Christmas there. Also I liked that I had never been to any of the cities that the cruise was porting and I wanted to have a child free experience. This was my second cruise ever and ... Read More
We chose this so we could end in Barcelona to spend Christmas there. Also I liked that I had never been to any of the cities that the cruise was porting and I wanted to have a child free experience. This was my second cruise ever and so I do not have a lot of experience with other cruise companies or itineraries. My other cruise as to Alaska and on a large ship which was nearly 15 years ago and I swore never again. However I am more than pleased with the cruise with Viking. Very small by comparisons but large enough that you do not see the same people over and over. The ship was very quiet and only announcement made in the rooms was the safety briefing. The rooms are small but well appointed. The cities where we ported were small enough to walk right off the ship and explore. Mainly you would wake up in a different city every day. Service on board was exceptional. The food was decent but they did not cater to special diets well. One woman I met was extremely allergic to milk and dairy and she said they had not milk alternatives like almond or soy milks. I am gluten sensitive and they were not that flexible. Viking does offer excursions included with the price. We found these to be designed for much older passengers than ourselves. We were the exception and well below the average age on board. We did pay for one excursion in Algiers - save your money and time. It is a good port to plan a spa visit on board. Nothing to see there. It is a dirty city with limited information and history. The paid excursion was for the Casbah tour which everyone on it thought we would be taken to a market. Not so - it is a contrived and not interesting tour except for the Bahia house. Which they jammed about 100 people into a 1400 sq foot house. Save your money at that port. The cities they stop at are easy to do your own excursions and so save money. In Trapani we went up to Erice on our own and it was well worth the trip. The cost to take the continual sky tram was 9 euro round trip and gives you a wonderful view of the city. I would go back to Trapani and Sicily after this trip. The excursions are designed for fearful travelers or limited mobility travelers. Overall it was a fantastic vacation. We also opted for the Silver beverage package - which I highly recommend if you like to try different wines and after dinner drinks. Excellent work out facility and wet spa area. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this cruise to try the Viking Ocean experience and we loved it! The staff was warm and friendly and they couldn't do enough for us. We loved the design of the ship and the comfortable areas for conversation, the books all ... Read More
We chose this cruise to try the Viking Ocean experience and we loved it! The staff was warm and friendly and they couldn't do enough for us. We loved the design of the ship and the comfortable areas for conversation, the books all over, the music, and the total ambiance. The food was excellent. Since we only cruised for one week, others who were already onboard had booked the specialty restaurants in advance and we were unable to make reservations on the first day we were able to access the online system. However, once we were onboard, the restaurant manager and the general manager went out of their way to accommodate us. We dined in Manfredi's twice and loved it. We also dined in Chef's Table twice and did not care for it. While the food was beautifully prepared, we didn't care for all of the dishes and no other choices were available. We also enjoyed the food and service at the Restaurant. We thought the entertainment was ok but we didn't choose this cruise for entertainment. For the most part, we enjoyed the excursions (2 optional and the rest included). If we had been on a longer cruise, we would have liked a little more drawer space. We will definitely do another Viking Ocean cruise. Read Less
Sail Date: December 2018
*Cruise chosen primarily for ports I had not been to before...specifically, Naples, Barcelona and Algeria. *Food in main restaurant was very good, including selections. Service was adequate. *Entertainment was up to highschool ... Read More
*Cruise chosen primarily for ports I had not been to before...specifically, Naples, Barcelona and Algeria. *Food in main restaurant was very good, including selections. Service was adequate. *Entertainment was up to highschool level...quite disappointing. *Surprised by additional charges for wine in main rooms...should have better perused info *Enjoyed indoor hot baths...very nice and rarely busy. *Shopping mediocre...poor selection. Would have loved to have more items from the geographies' visited. *Service in the bars was very good, attentive and friendly. *Lack of Holiday decorations was disappointing...ship was sterile in appearance (previously enjoyed Crystal cruises...Holiday trimming there was amazing!) *Scandinavian restaurant menu (fixed) was disappointing and we cancelled our second reservation. Believe the party we travelled with also cancelled their reservation...lack of choice primary reason. *When returning from Taste of Sicily shore excursion, all restaurants were closed except Grill...however due to the number of buses returning simultaneously, people were in the cue for 45-50 minutes...seems to me that the timing of this excursion should have been better managed by Viking. Read Less

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