7 Helpful Votes
Sail Date: January 2019
We chose this cruise because the itinerary was what we were looking for and the dates suited us. Let's start with the positives. The ship was clean and the staff were generally very good; some of them gave us exceptional service. ... Read More
We chose this cruise because the itinerary was what we were looking for and the dates suited us. Let's start with the positives. The ship was clean and the staff were generally very good; some of them gave us exceptional service. The cabin was very good as was the food on board. We ate in the both the Pinnacle and the Italian speciality restaurants and they were well worth the additional cost. We had one of the drinks packages and the choice of drinks was perfectly adequate, although it did make us smile when we saw the number of drinks priced at just over our $9 dollar limit. We booked an extra night in Singapore before the cruise and an additional night in Hong Kong afterwards and they were both excellent hotels. Having the additional time in the two cities added greatly to the overall experience. Our cruise was for 16 days, not realising there was an option for a further 15 days, but this was plenty and the itinerary was excellent. Both embarkation and disembarkation were very efficient and ran smoothly. We did 3 excursions booked through Holland America and they were very good although expensive (more on this later). Without a doubt the entertainment highlight for us was the Philippino Staff Show. It was excellent and this was reflected in the feedback from the audience. The other big plus was that we made some very good friends on board and we had a great time together. Now for the negatives: As I have said, we booked 3 trips through HAL but their trips were so expensive that we also looked at other options. We booked tours to Ho Chi Minh City and Hue through ShoreExcursions.Asia and they were top class and around half the price. We resolved to do our own thing at most of the stops and we were so glad that we did. It wasn't until we were on board that we found that at a number of the ports a free courtesy bus was provided to run guests into the city/beach. On most sea days, we were given a presentation by Jeremy about travelling independently once going ashore at the various ports and these presentations were excellent. I assume we were not told this in advance because HAL want you to but their excursions but the demand for the information was clearly illustrated by the fact that by the end of the cruise Jeremy was giving two presentations a day and the theatre was packed. The one trip we did do indepenedently that didn't pay off was at Sanya and this was through a Chinese Travel Agency and this was a disaster. What made it worse was that Sanya was one of the destinations where there was a free courtesy bus to the beach! We were also not told in advance about ports where tender transfers were required. This didn't concern us but would have been a real issue for those passengers with mobility problems. The clientale on the Westerdam were generally older and this was reflected in the entertainment and bar facilities that were provided. On other cruise ships that we have been on, the Atrium is the focal point of the ship but this was certainly not the case on the Westerdam. There were aslo a number of random bars and quiet rooms that we felt could be better used. Overall, the entertainment was not that good. The Request Shows by the pianists were a bit of a mockery as they actually played very few actual requests and the shows in the theatre were also nothing to get excited about. One big criticism of the Westerdam was that it was so cold onboard. Despite numerous complaints, this was never resolved. this was also the case with the unpleasant smell emanating from the toilets near the BB King Club. As I said earlier, we had a drinks package and whilst it was expensive, I'm glad we had it. We were told beforehand that a gratuities charge would be applied and this would have added up to $480. However, in common with a number of other English guests we filled the form in to say we would not be paying it and chose to tip those members of staff who served us well. Generally, the staff were very good but this cannot be said of the ship's officers who made little attempt to interact with us. Whether they were more welcoming to the American guests I don't know. Another excessive additional charge, which I understand is not just applicable to HAL, is the wi-fi. This is purely a money-making exercise and on sea days in particular the coverage was very poor. Overall, I very much doubt that we will be travelling with HAL again. Read Less
Sail Date: January 2019
It was a great overall experience. The itinerary is what attracted us to this cruise as we had done China, Korea, Japan and a Transpacific to Vancouver in 2015 and this cruise offered new Asian ports - just the 16 day itinerary. The ... Read More
It was a great overall experience. The itinerary is what attracted us to this cruise as we had done China, Korea, Japan and a Transpacific to Vancouver in 2015 and this cruise offered new Asian ports - just the 16 day itinerary. The service as is always the case with HAL was above average. Quality of food was very good, loved the food the artwork and gorgeous flower arrangements. Entertainment was the weakest point on this trip but Planet Earth really stood out and the BB King show was lively and very enjoyable made up for the Theatre offering. Just took one tour with HAL, Koh Samui, the day we got soaked. HAL tours are good but too expensive. I am a regular cruiser with HAL love the cruise line but the cost of the tours is never addressed. Shame. The cabin was as expected, always clean - excellent service. We are Looking forward to our next cruise with HAL. Read Less
Sail Date: January 2019
I only awarded two points to Westerdam on the 31-day cruise because what little they did well should be expected on a cruise ship of their category, there were many things wrongly done and mishandled by their officers and after many ... Read More
I only awarded two points to Westerdam on the 31-day cruise because what little they did well should be expected on a cruise ship of their category, there were many things wrongly done and mishandled by their officers and after many passengers complained in an consistent manner, They tried to improve absolutely nothing. Other passengers claimed that these problems arise from previous cruises in Westerdam but there is not the least concern for an improvement. What they did well and should be expected: 1.- In my case I did not have any problem in the room. It was noted its continued use for a long time, but had no problems. There were many plumbing problems in other people's cabins. 2.- The dinners in the formal dining room were not very good on most nights, although sometimes the service was very slow. 3.- Protection of passengers in the sense of fumigation of the room and fumigation of the dining room when there was an incident in that area. 4.- The attention in the room was always good. The efforts of waiters in the main dining room also. 5.- Pianists in Piano Bar were good and did their best effort. 6.- Invited artists were good: The violinist Mackay and singer from England. 7.- We chose this boat basically for the itinerary and we had the great opportunity to visit many countries. Offered tours were good but expensive. What I did not find in Westerdam and I have seen and enjoyed in other lines of the same level: 1.- There was no music in the ship, it was a cruise that seemed dead. In other vessels the atrium is the central point of activities for passengers. There were no activities in that area and there were zones of the boat that were not used at all, they were wasted. In other lines I enjoyed excellent music at the pool (before noon), during lunch, in the afternoon at the pool, before dinner in the atrium and many people danced, after the night show and after dinner and until after midnight at the disco. I do not talk about cruising for young people but for seniors. 3.- If my husband bought a package of beverages, I should buy the same and for health reasons, I should limit my consumption of alcohol. We do not buy it. 4.- They do not have musical groups of 3 or 4 people as in other lines that make the ship happy with music and songs. The dance group was without energy, tired, not wanting to work, Their scant and mediocre presentations were 30 minutes ....... Incredible !! They did not have choreography to make their presentations. The choreography was bad and minimal. 5.- The officers did not have the capacity to solve problems. Passengers talked to them and they were slow in resolving matters ..... without results. 6.-The tendering was a disaster in the first port in Thailand. At least 700 people got soaked in water for an hour and a half and the officials did nothing ... They looked at each other's faces and put the blame on the port authorities. In the second tendering there was 600 people waiting for an hour and a half on the boat trying to leave. There was good sunny weather and no wind. I heard in the night that it was said that the sea was rough and the wind very strong and therefore it was impossible to do a normal tendering. Similar situation occurred with the courtesy buses for 2000 passengers. They appeared 3 buses of 70 passengers each one and then ............. to wait another hour to see if the transport arrived. The responses of Holland America ........ NONE. 7.- The food in the LIDO was of medium quality for bad. And the fact that we have to wait for the employees to serve delays the process further. In my opinion food has no creativity or energy to create it. The Italian food area always has too much salt. I am a person who likes cooking and knows how to prepare it. Cutted Small cakes make them dry in a few minutes. It is the same with fruit or cheese served in small plates. 8.- Officers did not do the minimal effort to interact with passengers only to fulfill their duties. What a difference with Officers in other cruises 9.- I saw cruise directors with a lot of energy and personality that irradiate happines and energy to passengers. It was not the case in Westerdam The cruise director did not motivate anybody for the daily activities. 10.- Horrible odor in the halls close to B B Kings. It seems that below that area accumulates all the waste of the ship. The captain was informed at the beginning of the cruise WITHOUT ANY RESULT. 11.- The only place to dance after 10 o'clock at night was BB kings, where the musicians and entertainers never connected with the public. In addition to the terrible smells. The only thing that remained after dinner and going to the piano bar was going to sleep. Other passengers informed me that the option to dance after dinner was eliminated to create .......... A COFFEE BAR on the 10th floor ?. Who takes these decisions ???? I will recommend HAL to friends and family? DEFINITELY NOT!! Will have another cruise with HAL? NOT!!! Read Less
4 Helpful Votes
Sail Date: January 2019
This was our first time sailing on Holland America Line, and we were pretty impressed. We’re younger than the typical HAL cruiser, but that didn’t stop us from enjoying all that the MS Westerdam had to offer. We selected this ... Read More
This was our first time sailing on Holland America Line, and we were pretty impressed. We’re younger than the typical HAL cruiser, but that didn’t stop us from enjoying all that the MS Westerdam had to offer. We selected this cruise for the itinerary first. We'd also heard good things about the food and service on HAL, so we were interested in giving it a try. The ship was great. We love the intimacy of a smaller ship, and the renovations HAL has done on the Westerdam seemed tasteful and appropriate. The entertainment was interesting. We didn’t care much for the production shows, but the live music (especially Lincoln Center) was quite good…and a nice change from the typical cruise fare. The itinerary was wonderful – the perfect ratio of ports to sea days for our taste. The food was quite good, especially in the Pinnacle Grill. The service was mixed. We LOVED the staff in the Neptune Lounge and Pinnacle Grill. Our room stewards and service team in the dining room were a mixed bag…not all of the staff seem to engage with the guests in a meaningful way, which I really crave. We only took one ship excursion. We weren’t really interested in the excursions offered by HAL for most of the ports – somehow they felt limited or too basic for us…we really like to dive in head-first to new places. The excursion we DID do through HAL was quite boring and a significant amount of time was spent on a "shopping opportunity” that would have been better spent seeing more of Siagon. Overall, we’d definitely sail HAL again (we actually are booked on a Baltic cruise later this year because of an excellent deal), but it wouldn’t be our first choice. Read Less
1 Helpful Vote
Sail Date: January 2019
We chose the Westerdam because we had sailed on this ship before and were familiar with it. We stayed in a Neptune Suite Aft, level 7, corner suite with a verandah....which was very nice. Our room stewards were wonderful and met every ... Read More
We chose the Westerdam because we had sailed on this ship before and were familiar with it. We stayed in a Neptune Suite Aft, level 7, corner suite with a verandah....which was very nice. Our room stewards were wonderful and met every one of our needs! The Itinerary was great, except Sihanoukville in Cambodia. This port is in it's infancy as far as tourists go, but we joined the ship that day they docked after leaving from the Bangkok excursion to go off on our own to visit Siem Reap and Angor Wat. We planned the excursion on our own (way less expensive than what was offered through Holland America) and found that city in Cambodia to be delightful. If Cambodia is judged by a traveler, only on this port, Cambodia is getting the short end of the stick....Siem Reap was wonderful. The food was good on board and plentiful, especially the Asian themed on the Lido deck, and in the Dining Room. We ate at the Specialty Dining three times....Rudy's Fish (not to our liking at all...probably what we ordered, versus the quality) and at the Pinnacle Grill Twice (food was excellent). We only went to one show, and it was only MEH, in our opinion. Very talented kids doing the same or similar shows we had seen before five years ago. We heard the comic/impersonator was awesome, but he missed that. As a Neptune Suite, we had the use of the Neptune Suite Lounge which was awesome...they had juices, coffees, light snacks, treats, small plates all day long for our consumption, and a wonderful staff (Gabrielle, Paolo) who answered any questions we had. Very kind. Also had unlimited use of the laundry services, which were done in one day, and nice to have (I would've packed way less and had more room for the huge amounts of stuff I bought in ports!) We also had priorty tendering, embarkation, and disembark. Avoiding lines was a positive to that benefit. The cabin was nice, large and suited our needs. HA probably needs to look at refurbishing the overall ship decor sometime soon however as it's a little dated in my opinion. Our dressing mirror was cracked and the tub and shower couldve used a little caulking update, but I'd give the room an A-. Now, the only real negative I have is the smoking issue. My husband and I both smoke. Before we booked this cruise, we most surely asked our cruise consultant about the availability of smoking areas. We were given six or seven spots as smoking areas, plus we were told we could smoke in the Casino. Imagine our surprise when we got on the ship and were told there was only one area to smoke....Lido Deck 9, aft. Thats it. No smoking in or anywhere near the Casino. (sorry Holland America but you lost a ton of money I would've spent had I not gotten up to go for a ten minute walk to smoke every few hours). I am fine with no indoor smoking totally, I get it, but the smoking area consisted of four tables that seated maybe 8 people, and they were hard as hell...no cushions, HARD, SLATTED TEAKWOOD BENCHES & SEATS. Considering the fact that we paid 4k plus each to be there, we were pretty annoyed. You had nowhere to layout where you could smoke. Obviously it took us a few days to kind of work through the annoyance of the misinformation we were given by our HA cruise consultant. Apparently there has been NO SMOKING in the casino and other spots for over 2 years on this ship. (Can't wait to review our cruise consultant on that one.) I think Holland is missing the boat (pun intended) by not having a reasonable accommodation for Casino players closer to the Casino. Another negative, was the fact that they decreased the size of the casino and put the Dueling Piano guys (who had a great show by the way) RIGHT NEXT TO THE BLACKJACK and POKER tables. I swear....it was a pretty popular show, and pretty crowded, but for GOD's SAKE...put a wall up between the two venues. I didn't mind hearing them, but I also liked hearing what the dealer had to say, or delight in the witty banter between players....not possible with two guys pounding out Piano Man just ten feet away! By the way, the casino staff were awesome....very service oriented and fun as well! One of the best choices we made was to come to SIngapore for a few days before the cruise, and to stay for an additional day the day before we flew home. SIngapore was lovely, had tons to do, was clean, great food, great shopping, etc. I loved all of the ports we visited, and we used Tours By Locals and Trip Advisor to find local guides so we could avoid the herds of folks on the busses to the touristy stuff. On each ofour excursions, we got a local flavor, and a real feeling of the culture and people we went to see. HaLong Bay was wonderful, loved Bangkok, my favorte spot was the visit to Da Nang- Hoi An Might Market (Amazing). Would we go again? Hmmmm.....I would go with Holland again, but not this ship...I, for personal reasons, would like to be able to smoke in a Casino, and have a reasonable accommodation and comfort when I do. At the end of the day, we met great people, saw wonderful things, and the vacation was a B+ in my book. Read Less
2 Helpful Votes
Sail Date: January 2019
This was our 5th cruise , our second with Holland America and as always we chose it for the itinerary which offered 3 different Asian countries including 4 in Vietnam and overnight stops in Bangkok and Danang with a round trip from ... Read More
This was our 5th cruise , our second with Holland America and as always we chose it for the itinerary which offered 3 different Asian countries including 4 in Vietnam and overnight stops in Bangkok and Danang with a round trip from Singapore offering the extra opportunity to celerbate the New Year there . Surprisingly the ship was just over half full which meant that the public areas , pool, bar and especially the Lido were easier to navigate than is normally the case. We found the ship and our stateroom to be immaculate. For details of our cabin see below . Service by all the members of staff was excellent - with the obvious note that around the pool and in the buffet is can be a bit slower than elsewhere because of the number of people vying for attention but in general is was better than our experience on other boats . We found the layout and design on the ship pretty friendly in particular the number of different bars and place to hang out - the Gallery bar and the Crow's nest were particular sanctuaries. Even the 4pm happy hour didn't seem overly crowded. We thought the food was pretty good overall. We had one poor experience in the main dining room with an overcooked steak . One poor lunch time service I think because we skipped the starters and somehow that meant our main course still only arrived with everyone else's and one breakfast in the cabin with cold tea - but otherwise service and standards were very acceptable for this kind of ship. The menu choices were good for us and we always had a few options which appealed. Regarding the itinerary - we had to skip Koh Samui due to a tropical storm so we started with two sea days the rest went according to plan .Be aware that most of the ports are not closely located to the key sites , they are industrial container ports and there is nothing to do within walking distance. For Bangkok and HCMC it is a 2 2 1/2 hour drive to the city so you can only really do the highlights. If you want an in depth visit then go by land and not by boat. On the other hand Halong bay is now a docking location and not a tender port which is a big bonus . We had problems with disembarking on two occasions ,one in Nha Trang due to problems with the tenders and once in Hoi An which I think was a late arrival . These delayed us by 1 hour on each occasion and communication from the ship could have been improved in each case leading to crowding in the disembarkation area. The Vietnam stops were excellent in particular Halong Bay where we took a day tour with Indochina junk which was fantastic. Danang - where we went to the utterly charming Hoi An and the ancient city of Hue ( Tour with Shore Excursions Asia ) - was also excellent. We stayed overnight in Bangkok which I would recommend to make the most of the time . With a private transfer ( Oriental Escape) and an overnight hotel stop ( Eastin Sathorn) this was still pretty cost effective and allowed us to have extra time. Cambodia was a big disappointment , the town of Sihanoukville is overdeveloped and dirty and frankly an unpleasant place to spend any time . It was a great shame and i felt sad for the residents . It is not a good reflection for the rest of the country which is worth seeing . We didn't do any ship tours we used Cruise Critic contacts to make groups in all locations and process that worked very well and helped us meet people on board. We probably saved in excess of 500 USD per person through this process. Entertainment on board was OK . On this ship the show times are 20.00 and 22.00 . I didn't like this set up .As a late diner this meant there was nothing to do in the early evening ( 16.00 happy hour a bit early to start if you are n't dining till 20.00 ) and since we had a lot of early morning tours we missed most of the 22.00 shows. I prefer the early show at 18.00 and the late one at 20.00 followed by happy hour from 21.00 for everyone . There were just 4 shows in the two week itinerary and the rest were guest entertainers . Nothing the write home about . The Port experts Jeremy and Kevin ( i think ) and their port talks were EXCELLENT . A great resource not focused on selling the ships tours but helping you make the most of the destination however you are travelling. A real highlight for us . I personally didn't enjoy the ships lecturer Michael HIcks but others I spoke to enjoyed his talks so I guess it is a question of each to his own . The did enjoy the America Test Kitchen and the Trivia Games too . Overall I think the onboard activities were in line with what we expected , not everything to everyone's taste but enough to have something that will appeal to you. We didn't use the SPA or buy a photo package because I felt the prices were just too high . It didn't look like either service was very busy so I don't think I was the only traveller who thought this . Embarkation and Disembarkation at the beginning and end of the cruise worked well . The embarkation desks in Singapore where they do check in are strangely cramped inside a large area leaving everyone huddled around a little desk which could be improved but it was quick and efficient. I think we would travel again with HAL - overall we liked the ambience and thought the service and activities were good for this size and rating of ship. I would in particular recommend the Vietnam itinerary to other travellers . Read Less
4 Helpful Votes
Sail Date: January 2019
We've been on Holland American several times over the years. It was a far better cruise line before being acquired by Carnival. We were onthe old Niew Amsterdam and the newer one. We also cruised on Zandaam. Anyway, it seems to me ... Read More
We've been on Holland American several times over the years. It was a far better cruise line before being acquired by Carnival. We were onthe old Niew Amsterdam and the newer one. We also cruised on Zandaam. Anyway, it seems to me that most of the industry is dumbing downCruising is not what it used to be. Boarding was slow but OK. Our luggage arrived fairly quickly. Our cabin (8115) was tired and showed it's wear. There was no explanation of the shower fixture and one could easily get burned. For the first few days there was a burst of brown water with the first day's use of the shower. In our 15 days on the ship we had two toilet floods. The cabin was well cared for and the stewards were very pleasant. Our major disappointment was the food. The lido was standard fare with breakfast and lunch being average. The service was inconsistent. It was sometimes good and efficient and not so at other times. As the wait staff does the bussing this is probably a factor. Lunch in the dining room was pretty good although the last time we visited the pasta was inedible. We sat next to a table where there seemed to be no rolls for the hamburger that was ordered. The best I can do here is 3 out of 5. Dinner was truly a mixed bag. We ate there about 10 times. I had only one entree which I would rate as very good. The others were fair to good only. I usually didn't finish any of them. We used room service to start the day. One day we got 5 juices and no coffee. I think the extra 3 juices were delivered rather than the 3 cup coffee order. Another day we got no coffee although it was ordered. The breakfast service was always delivered on time We did not buy any of the ship's excursions although by using Cruise Critic we were able to enjoy some good ones. Skipping our first port Koh Samui Thailand was a major disappointment as we had planned to visit an elephant retirement facility. Skipping KS was not the ship's fault as there was a major storm Bangkok was OK and we stayed in a lovely downtown hotel. The river was a joy. Why we stopped in Sihanoukville Cambodia is a mystery to my. It is a dirty dusty port town with almost nothing to offer. The Chinese are developing it in a big way and my guess is that it will be the next Macau in 10 years. Right now it is the current Cambodia shanty town. Some suggested that the stop was to allow those who wished to visit Ankhor Wat. There has to be a better way to do this. It was an unnecessary and stupid place to visit. All of Vietnam was great and our visit changed my opinion of the country. Socialism and Communism seem to be working. Saigon and Halong Bay were knockouts. We bought private tours. A an aside HA (Carnival) charged $55 each for the Vietnam visas. The going rate for a multivisit Vietnam visa is $5. this is gouging I think, $50 pure profit There was a 1 hour bar happy hour each day. One can actually get two beers for about $9 (plus an 18% tip of course). Other second drinks are also $2 during the happy hour. The bartenders were great We did not attend any of the shows. The port talks were quite good. There was a speaker who gave very good presentations on Indochina and each country we were to visit. I think his name was Hicks. He was very good. He was one of the few ship highlights. I earlier mentioned the dumbing down of the industry. This is certainly true in the dress standards. In the dining room I was not always sure if I were on a 'cruiseliner' or at McDonald's. Enough said on that Sometimes one picks the ship and sometimes the itinerary. This time it was the itinerary. The ship was lacking. The best I can give Westerdam is a 3 out of 5. Read Less
4 Helpful Votes
Sail Date: December 2018
First cruise with HAL after 3 RCCL we were wanting : 1. Fewer to no kids - more than we expected 2. Better service- good but no better than RCCL 3. Iternerary south east Asia - Awsome 4. Dinner guests - the best company ... Read More
First cruise with HAL after 3 RCCL we were wanting : 1. Fewer to no kids - more than we expected 2. Better service- good but no better than RCCL 3. Iternerary south east Asia - Awsome 4. Dinner guests - the best company ever. 5. Decor - a bit outdated in places but others were good like the exploration cafe the old crows nest. 6. Entertainment- average compared to RCCL but enjoyed BB. Kings 7.. Room attendants were attentive with the usual towel animals and lots of smiles but finding black hairs in the bath on arrival. 8. Food in main dinning was ok each night but the wording on the menu was not very clear. Some nights there was lots of differing flavours in each dish but the actual taste was a lttle bland. Many dishes could have been warmer. 9. Efforts for Christmas and new year were a little under whelming with no wow factor it was all ok but seems things had been tempered back compared to previous years after talking to regular cruisers. Read Less
2 Helpful Votes
Sail Date: December 2018
We had travelled as a family with HAL on 4 previous occasions. Always loving it however HAL lost some of their shine for us with this cruise. There appear to have been service / facility reductions compared to previous cruises. I am not ... Read More
We had travelled as a family with HAL on 4 previous occasions. Always loving it however HAL lost some of their shine for us with this cruise. There appear to have been service / facility reductions compared to previous cruises. I am not sure if this is peculiar to the Westerdam or a trend for HAL. 1) No self service laundry any more - only valet service. 2) No separate disco anymore; has been converted into a games / TV area. 3) New Years Eve celebrations had been confined to Lido instead of multiple options across the ship. 4) The number of hand sanitizers around the ship were far fewer. 5) No prizes anymore for daily activities. 6) Trivia and happy hour no longer located on Observation Deck. No reason to go there any more. 7) Entertainers had far less interaction with the guests than previous cruises. I still rated the service aspect very highly for our cabin staff and waiters in the Main Dining Room. The food was excellent too. Embarkation and disembarkation was very smooth and efficient. The Visa costs for Vietnam and Cambodia added a lot to the cost of our trip. This was handled well by HAL but guests need to be aware of these charges before booking the cruise. On previous HAL cruises we have felt like Royalty. On this one, we felt like a number. I hope these reductions are only on the Westerdam but I fear it might be across the fleet? Read Less
1 Helpful Vote
Sail Date: December 2018
First time visiting Asia. This itinerary covered the most countries of all we reviewed. Hong Kong, Vietnam, Cambodia, Thailand and Singapore. Nice combination of port and sea days. Love being able to visit many countries and unpack only ... Read More
First time visiting Asia. This itinerary covered the most countries of all we reviewed. Hong Kong, Vietnam, Cambodia, Thailand and Singapore. Nice combination of port and sea days. Love being able to visit many countries and unpack only once. Ship only held 1900 passengers so it was a nice size. Sit down dinner in the evening with good high quality food. Open seating allowed us to eat when we wanted and share a table by ourselves or with others. Sea days with many options of education (history, cooking, Microsoft) play ( Bingo, bridge) or entertainment. Enjoyed tour of kitchens and backstage. Ship decor basic but Classy. Multiple pieces IG artwork throughout the cruise. Love the bathtub in the room. Friendly crew who learned what we liked. And made things special. Ship excursions expensive but able to find reasonable yet great private tours. Did take ship overnight to Bangkok tour and it was totally worth it. Read Less
Westerdam Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.5 0.0
Entertainment 4.5 0.0
Public Rooms 4.5 0.0
Fitness Recreation 4.0 0.0
Family 2.5 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.0 0.0

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