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6 Helpful Votes
Sail Date: February 2019
We have never cruised MSC before but have experience many other cruise lines including a few of the premier lines. Our favourite cruise line has been Celebrity but due to their ever increasing prices have been drawn to MSC. We were offered ... Read More
We have never cruised MSC before but have experience many other cruise lines including a few of the premier lines. Our favourite cruise line has been Celebrity but due to their ever increasing prices have been drawn to MSC. We were offered Black Card membership due to their loyalty match although the only valuable element was the 5% discount, all other perks were meaningless for people in the Yacht Club. We choose a Preziosa Yacht Club cruise - 14 nights in the fabulous Caribbean with no sea days. The cruise included return charter flights from Gatwick operated by Virgin Atlantic which allowed for twilight check in between 5 pm and 9pm the evening prior. Flight seat selection was not available and was pre allocated by MSC and issued at Virgin check-in. Our outgoing flight was delayed by almost 2 hours and the return flight was the notorious VS610 quarantined flight mentioned in the media. Virgin Cabin staff had contracted norovirus prior to boarding the flight and we all suffered massive delays as a consequence. We had good seats in the upper deck of a 747-400 and the next time we saw our luggage was in our cruise cabin. On landing we went straight to awaiting buses direct to the ship without entering Barbados Airport terminal. Being in Yacht Club we were fast tracked aboard with no queuing which the general crowd had to endure. Everyone had the same seats on the return flight. Barbados Immigration was processed onboard at 9.30 on the final day of the cruise without any queing chaperoned by our bulter. The Yacht Club is a select area at the front of the ship with keycard entry comprising of about 70 cabins with a maximum occupancy of 160 people. It has a separate lounge and a sun deck with a small pool, two jacuzzis and a bar which also serve an extremely small buffet. The lounge also has a small area with a few snacks mostly crisps, peanuts, small pastries and fruit. This lounge provides a continental breakfast service whilst the pool deck expands on this with scrambled eggs, bacon and saugages. A full breakfast service was available in the Yacht Club restaurant which was at the opposite end of the ship which we found to be very poorly attended, maybe too far to walk for many. Lunch service was available at the same restaurant, also an extremely poor self service buffet was available at the One Pool deck bar. The accomodation was of a high standard although most YC1 suites were no bigger than a standard balcony cabin on most cruise ships. A big let-down was the shower being over the bath with an inadequate glass screen which resulted in water everywhere unless you reduced the water spray to an unacceptable level. The cabin facilities included a well-stocked free mini-bar and a small screen TV which was never used as channel choice was the worst we ever experienced. The bed and pillows were extremely comfortable as was the couch and the balcony although small was adequate for our use. Smoking is a major issue on this ship as the people smoked almost everywhere and compliance with the rules seldom enforced, including on balconies. The Yacht Club sun deck is large with plenty of hard loungers without any cushions which can be uncomfortable. There is a hand full of tables and chairs near the pool bar with most of the tables having a parasol cover but there is little or no shade for the loungers except near to the four shower cubicles on the port side which provides limited shade when the ship’s position allows but this is a no-go area as it is in a smokers paradise with shaded tables and chairs, always full of chain-smokers. During our cruise the sundeck was seldom used by most of the clientele. The Yacht Club ‘One Lounge' is a great space for relaxing, reading the paper with an excellent bar service. The design offers superb panoramic views of the ocean although sitting in the window seats can become very uncomfortable during the day and early evening hours due to the hot sun. A positive change by MSC is that the lounge is now smoke free and a great place to have a pre-dinner drink before the long track to the Yacht Club restaurant (Le Palmarie). There are two primary routes to the restaurant, one via deck 15 on the outside deck which is unappealing due to the wind and sometimes rain. The other is via deck 7 which is like engaging in a maul, fighting your way through the masses of people especially near the popular photo shop/gallery. Deck 7 design is rather poor in that you have to pass across a dance floor and along narrow link corridors between smoke ridden lounges/bars, a nightmare most evenings to get to the restaurant. You also need to get used to the ‘humming' body odour and take long breaths sometimes which we have never experienced to this level before, maybe the shower over the bath has a lot to answer for….! The Le Palmarie restaurant is said to be anytime dinning but in reality you have 2 choices either 6.30/7.00 or 8.30/9.00. We prefer the later time and on many occasions had to wait for table. The table service in the restaurant was of a poor standard due to inexperienced staff forever getting things wrong, sorry was a word often heard echoing around the room. The food in Le Palmarie was good and served at the mostly the correct temperature, sometimes excellent with a great choice of wines and off menu items were always available. The Maitre’D (PePe) is an extrovert with a great personality and always did his utmost to accomodate people’s wishes, he moves to pastures new at the end of the month so this restaurant could fall apart at the seams. Breakfast and dinner met our requirements but lunch at the One Pool was a disgrace and a major letdown. The alternative speciality restaurant onboard (Eataly) was always empty and looked like a cafeteria with uncovered white plastic tables and chairs. It was so uninviting that we never bothered with the complimentary meal offered to us, shame real. The other restaurants and buffets on the ship were so crowded that no way could it be classed as an enjoyable experience. Our 14 night Caribbean itinerary had no sea days which was very appealing, a new island everyday except Saturdays and Sundays. The cruise had three basic home ports where passengers embarked and disembarked, Barbados , Martinique and Guadeloupe. On our cruise the major passenger changes occurred at Martinique where masses of black French people embarked many local residents of Martinique which became a booze cruise, we were glad for the seclusion of the yacht club. We discovered that MSC had put out a promotion on Martinique to fill empty spaces at very discounted rates which obviously encouraged the many. Most of the Islands we had visited many times before and remain enjoyable except for Trinidad and Dominica where we stayed aboard. We really enjoyed the cruise and met great company. Finally, the question ‘Would we cruise MSC again' - Definitely not in the general part of the ship, it is too crowded with a serious clash of cultures with many shortcomings. As for the Yacht Club again probably not, the main negatives for us are MSC’s liberal approach to SMOKING and the lack of shade on the deck which is a major design flaw of this class of ship. Both could be rectified but MSC being an Italian company seams unable to adapt, so default to the status quo which will be their downfall in the British and American markets. Read Less
2 Helpful Votes
Sail Date: February 2019
I chose this Caribbean cruise because according to all the adverts in the papers I thought it ticked all the boxes, how wrong can you be. Never once did it say that MSC Preziosa was a glorified tramp steamed picking up and dropping off at ... Read More
I chose this Caribbean cruise because according to all the adverts in the papers I thought it ticked all the boxes, how wrong can you be. Never once did it say that MSC Preziosa was a glorified tramp steamed picking up and dropping off at most ports of call, not a problem you might think. People have to be out of the cabins by 10am so that meant cases out almost every night and then sitting in the buffet restaurant with there hand luggage, which meant with new passengers on board and other passengers not off yet getting something to eat in the buffet was a work of art. Out of the four lifts up to our cabin deck 11 three where in regular use just for taking suitcases up or down. The food was ok but nothing special unless you like Pizza, but you had to get your timing right, Our dining time was 9pm but twice they put it back to 9-30 and had just one show on at the theater and if your on a fourteen night cruise you see the same shows on the second week. I was warned Italian ships are noisy they were right, On every cruise I have been on you get hand sanitizer squirted at you from breakfast to bedtime not with MSC you don't, which probably accounts for the fact when we got back to Gatwick out plane was quarantined four four hours. Overall probably the worst cruise I have been on and I think it highly unlikely I will ever cruise with MSC again. Read Less
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2 Helpful Votes
Sail Date: February 2019
Returned from a 14 day cruise on March 5th. Chose this cruise because of the ports of call.Flight embarkation and disembarkation to and from Bridgetown very good. We had a two week cruise with no days at sea but visited two ports twice. ... Read More
Returned from a 14 day cruise on March 5th. Chose this cruise because of the ports of call.Flight embarkation and disembarkation to and from Bridgetown very good. We had a two week cruise with no days at sea but visited two ports twice. There was at least three ports where people embarked, this resulted in safety drills at each pick up which was annoying as everything was closed while the drills went on. Many large groups of locals got on at Martinique, we found some of these a little to noisy for us especially around the buffet and pool areas. We found the main show lounge entertainment disappointing and repetitive, although the acrobats were very good. We had an inside cabin on deck 8 which was kept clean and tidy by our friendly steward. The shore excursions which we booked before leaving were very good and well organised, although we had to go to the excursion desk on one occasion the night before a trip as we received no tickets. We did not use any restaurants as I became ill after 3 days, so we just picked our time and went in the buffets. The food in the buffets were very disappointing, the choice was poor, but worse of all many of the meals were only lukewarm or even cold. The drink urns were also awful the coffee was frequently lukewarm, and the hot water was also only lukewarm, no way could you make a cup of tea with this. I did report this to a supervisor but there was no improvement, in fact the only time you could get a hot drink was at breakfast time when hot milk was supplied to top up your coffee. Breakfast was the best meal of the day with plenty of choice. The best place to get a hot tea or coffee was in the coffee bar, or other bars, this we paid for as we had no drinks package included as we only made a late booking. To us the drinks package you could buy were excessive at 29 Euros per person per day for 14 days, there is no way we could get our monies worth at those prices. Although being ill most of the time didn't help as I had to go to the ships doctor twice I don't think we will book with MSC again, four other cruises we have been on with other companies have all been very enjoyable. Read Less
3 Helpful Votes
Sail Date: February 2019
This cruise was good because of the itinerary of stopping at Caribbean islands everyday and had a good mix of Europeans and some Americans on board; not just single groups of British like on P&O or loud Americans as on Carnival. The ... Read More
This cruise was good because of the itinerary of stopping at Caribbean islands everyday and had a good mix of Europeans and some Americans on board; not just single groups of British like on P&O or loud Americans as on Carnival. The ship is tastefully finished and kept super clean. The standard of food in the buffet was excellent and well laid out and overall the staff on the ship were courteous and provided very good service. In my opinion there seemed to be a lack of overall activities on the ship as compared to a P&O ship but I would think this is due to the multiple languages on board - English, French, Italian, German, etc - for example it would be difficult to have a comedy act and provide it in 5 languages; so overall understandable why less activities but there are plenty of bars with music to venture into. There was a good choice of shore excursions which I think were much the same price range as provided on other cruise lines. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise for its itinerary different islands every day we used independent excursions which were much better value for money the msc excursions we went on were rushed with a need to arrive back in port too early the food was so ... Read More
We chose this cruise for its itinerary different islands every day we used independent excursions which were much better value for money the msc excursions we went on were rushed with a need to arrive back in port too early the food was so disappointing and mediocre drinks package was good . The public areas were crowded herds of people who don’t understand the concept of a queue would not go again on msc for this reason. The entertainment was the worst have ever experienced shows bad and boring and repeat after first week have seen better shows at Euro amp that cater for multiple languages the performers were mediocre a poor cirque du soleil just boring after 2nd show and we saw them all. The pool areas were overcrowded usual sun bed hogging hoards of kids leaping over you impossible to sit in a jacuzzi. The musical entertainment too was repetitive various choices in bars liked the girl group anime but they didn’t have two weeks material and played for 30 minutes a night. I would not go with msc again expected so much more so glad we explored and saw so many beautiful islands independently local tour operators made us feel welcome and 100 per cent better at coping with more than one European language Read Less
8 Helpful Votes
Sail Date: February 2019
We chose this cruise because the itinerary included three ports of call that we had not previously visited. This factor coupled with no 'days at sea', which we do not particularly enjoy, made this package very interesting ... Read More
We chose this cruise because the itinerary included three ports of call that we had not previously visited. This factor coupled with no 'days at sea', which we do not particularly enjoy, made this package very interesting despite some earlier reviews that were not overly positive. The embarkation process was very smooth both at the airport and the port. The last thing anyone needs, after a long flight, are delays and queues, this process was one of the fastest and easiest we have experienced. The ship itself was well maintained, both inside and outside. Staff cleaning and painting the external parts of the ship in port and others, with portable hoovers, cleaning the inside areas. The only disappointing issue was that some passengers found it acceptable to dump rubbish on the floors. We had selected a Fantastica balcony stateroom and were very please with the same. It was not cramped and was well maintained. The room was regularly serviced and cleanliness was excellent. With regard to dining, our overall impression was that the food was generally good although the portions in the restaurants were smaller than we had expected. The menus however lacked the variety of food that we had experienced on other cruises. A special note on the breakfast facility on deck fourteen. This was always overcrowded, despite being a large area, and the available staff struggled to cope although, in fairness, they did their best. Entertainment was very 'hit and miss' and we include both the theatre and the lounge entertainment in this comment. Generally we were able to find some entertainment to which we could relax and enjoy a drink in the evening. We have cruised on a number of occasions and, sadly, we would rate the overall entertainment on this ship as one of the poorest we have experienced. One final point on entertainment. If you do resort to your cabin, and you are English speaking, do not expect too much from the in cabin television service. The vast majority of channels are in a foreign language. I appreciate that all nationalities on board must be catered for, but perhaps a couple of the many French channels, could be substituted with English speaking channels. With regard to service this again varied on the ship. Our cabin steward was excellent. Staff in the bar areas responded well despite heavy demand. The reception staff were helpful if your question / request was straightforward, but struggled when they viewed the issue as difficult. As just one example; the luggage labels for the return flight. As premium economy passengers we were entitled to two suitcases each on this flight. We therefore expected four luggage labels to be delivered to our cabin, we received only two. As we wished to take a third bag, we called reception to request a third label. Thereafter a series of calls and visits to reception followed, in virtually every case we were told something different and it took the best part of two days to secure our third label. We were pleased with the itinerary, but were slightly disappointed that the two visits to Guadalupe were both on a Sunday, when the majority of the island was closed. Shore excursions were extremely expensive and we would not recommend taking the same. If you undertake some research before you go, as to what you wish to do on each of the islands, you will find numerous options for tours / taxis at the port, which will provide the tour / trip you require for half or a third of the on board cost. A small recommendation now; we had previously visited St Kitts and had decided not to undertake a tour on this occasion. When in the port area we met a lady called Beulah Mills (Welcome Tours) who offered a tour for $15 per person. The tour was excellent and is highly recommended. Should anyone wish to take this tour, you will easily locate Ms Mills as she is the lady with the flag, you won't miss her. Other points to note; At most ports, if not all, passengers embarked and disembarked the ship. This clearly resulted in the need for safety / muster briefings. With a single port exception, these were undertaken without disturbance to the other passengers already on board. However, with regard to Martinique, which was the only other island visited twice, both visits being on a Saturday, the process was different. The whole ship 'closed' for approximately an hour, around 8.45 pm while this process took place. This proved to be a major inconvenience for the majority of us who had boarded elsewhere. No food, no drinks, no entertainment and no facilities at that time. MSC you need to rethink this one, particularly as there is only one scheduled show in the theatre that evening which is completed before the briefing starts and is therefore an obvious location for the same. A small issue regarding the flights. MSC chartered Virgin Atlantic flights for the journeys we undertook between Gatwick and Barbados and the return. Therefore every passenger on these flights was an MSC customer. When asked about seating arrangements, we were told by Virgin staff there was nothing they could do as it was MSC's responsibility. When on the ship and raising the same issue, the MSC staff told us it was Virgin's responsibility. Of course, you are never in a position where you can speak to a representative of each company at the same time and, based on what the representatives said, the companies do not seem to liaise with each other in any great detail. The stock response seems to be to blame the other company. We spoke to other passengers, who had raised other issues regarding the flights, and they made the same observation to us. Whilst crowded in many areas, passenger behaviour was generally good. But a couple of observations. Firstly the importance of hygiene. It was sadly noticeable that not all passengers washed their hands when using the toilet. This factor alone made the use of hand wash facilities, when entering a food outlet, of particular importance. It was disappointing that the hand washing facilities were not always manned on the deck 14 outlet, particularly as this facility is self service. We witnessed many guest walking straight past the hand wash. In the restaurants, where the food was served, ironically the hand wash facilities were always manned. Secondly the lifts. At busy times there was a constant problem with some guests charging into already crowded lifts before passengers therein had been allowed to exit. This in the end caused more of a delay whilst those wanting to exit had to fight their way through those who had charged in. In our experience this is a problem on most ships but, sadly, it occurred fairly regularly on the MSC. You can perhaps understand this behaviour with young and excited children but not adults. If you are a person who 'charges in', whether on the MSC or elsewhere, please consider your fellow passengers in the future! Finally the return to Gatwick. We were passengers on the flight that was quarantined at Gatwick by the Health Authority. (It was a news item on the television on that day). Approximately seventy passengers reported some form of illness, largely coughing, sore throats and sickness. Five of the Virgin crew were also effected. During the five hours of quarantine that followed at Gatwick, we spoke to other passengers. Many of whom who had health issues stated they emanated on the ship, although I understand MSC denied this to be the case. It was interesting to note that at least three people mentioned they had intended to visit the Ship's doctor until they were notified of the cost, none mentioned a figure under 100 Euros. My point here is that we have always been fortunate on the health front but not everyone is that lucky. Surely it would be in MSC's interests to make medical assistance, in the case of sickness more accessible financially, to avoid cases sometimes reported, where whole ships are taken out of service to be cleaned. On the issue of the problems created by the five hour quarantine; i.e. missed flight connections, missed taxis pick ups etc., we do believe Virgin Atlantic staff responded well to these problems, despite the difficult circumstances. Would we travel with MSC again? On balance, no. We might be tempted by a superb itinerary providing subsequent feedbacks indicate an improvement upon the issues we have commented negatively on. Read Less
6 Helpful Votes
Sail Date: February 2019
Thankfully near the End of this cruise. If you only speak English this is not the cruise line for you. Flights sat me and my partner in different rows. On Board food has been the most bland we have had on any cruise. Most of the time cold. ... Read More
Thankfully near the End of this cruise. If you only speak English this is not the cruise line for you. Flights sat me and my partner in different rows. On Board food has been the most bland we have had on any cruise. Most of the time cold. I have being with 5 different cruise lines. Sports bar no English sports. Tv in cabin no English channel. Done a tour ticked the English box whole tour in French. Booked a deluxe drinks package they keep running out of the drinks we ask for. We have booked October cruise to Durban thinking of cancelling it after talking to a staff member as said it maybe worst then this one because it has a lot of sea days so can not get off for decent FOOD. HAVE met people on this cruise who after the first 2 days have ate all their meals off the ship. Read Less
4 Helpful Votes
Sail Date: February 2019
Just returned from an amazing 14 day Caribbean cruise which we selected for the fantastic itinerary. It stopped in a port every day, 12 of which were different, 2 of which were repeated stops. Managed to see and do lots of excursions ... Read More
Just returned from an amazing 14 day Caribbean cruise which we selected for the fantastic itinerary. It stopped in a port every day, 12 of which were different, 2 of which were repeated stops. Managed to see and do lots of excursions some both via MSC and independently. Even though we have done Caribbean cruises before this one had several islands we had never visited including Dominica, Guadeloupe, Martinique and Saint Vincent plus some old favourites! Did some great rain forest hikes, visited waterfalls and saw some great scenery and wildlife plus beaches, shopping and of course rum tasting. A really busy schedule but so enjoyable! That’s what cruising is all about. We have cruised with MSC a few times (and many other mid range cruise lines) so we knew to expect an amazing ship and the Preziosa is a great example. This cruise was booked as a package through an agent and included a drinks package, hotel, transfers and flight so was great value for money. I have just read a really odd review suggesting that the service was poor but to be perfectly honest I have no idea what ship this person was on but his/her main concern was clearly food and nothing else. I do believe in general that cruise food standards are not as good as they were 10 years ago but people need to remember that it’s just a package holiday at sea and not a 5* dining experience. Some of the luxury lines still maintain consistently high dining room standards but you just need to pay more to get this and some people just prefer to moan than pay This is my 20th cruise (8 different cruise lines) and I can honestly say the crew on this ship were amazing. They were ALL friendly, hardworking, chatty and efficient, we never had to wait to be served food or drinks I will list my pro’s and con’s and people can make their own minds up but I feel I have enough mid range cruise experience now to give a fair review. I have only really found one cruise line totally unacceptable and that was P&O but it was comparatively cheap. My favourite all rounder in this price bracket is probably Royal Caribbean with MSC, Holland America and Carnival close behind. They all have their good and bad points. Anyway, pro’s were Itinerary, ship itself, amazing staff, fantastic buffet food was always available and always good (salad, fruit, carvery, ethnic choice, pizza and ice cream particularly good) excursions were all of a high standard, balcony cabin was spacious and clean, fellow European guests were all friendly and chatty and flights and transfers all went smoothly we booked extra leg room and sat together. Drinks package was included and suited our needs with a wide choice of cocktails and some decent enough wine. You can upgrade if you need premium brands/ more wine choice but we just bought the odd glass of different wine if we wanted a change. We checked in our luggage at Gatwick and didn’t see it until we arrived in the cabin! 450 Brits on the flight seemed a little daunting but we soon realised it was a good selection of nationalities on board with French, German, Dutch, Russian and Caribbean’s etc which it made it more diverse, a great mix. Nothing worse than a ship full of Brits to make you feel like you are still at home. Three pool area's so could always find somewhere to swim and have a drink. Cons, these are more niggles than major complaints but safety drills at Martinique and Guadeloupe caused a little disruption for about an hour each time as guests had to listen to the announcements early evening in the bars. We headed outside on deck for a stroll around until it was over. A few hours out of two weeks wasn’t a major issue though. The dining room service was good but the food lacked originality some nights and I found the buffet preferable for choice and flexibility. You can however just ask for something else if you don’t like your first choice. Formal evenings don’t bother me and are largely phased out on more upmarket cruise lines like Celebrity but some people had an issue with there being a formal evening on the last night of the cruise which can probably be easily rectified by MSC. Most people dressed smartly but casually on formal nights although there were the usual smattering of Brits in their black tie formal attire which is totally unnecessary but whatever floats your boat. Also hated the constant hard sell of photographs which we stopped buying years ago but this is a common thing on cruise ships but it’s annoying. So to summarize a good all round value for money cruise with a great itinerary and a fantastic friendly and hardworking crew. Just wish people wouldn’t expect 5* food at 3* pricing! Remember it’s a package holiday and is priced as such. Read Less
3 Helpful Votes
Sail Date: January 2019
Cruise period 22/1/19 - 5/2/19......We chose this Caribbean cruise because over a 2 week period it had a port of call virtually everyday and we hadn't cruised before on MSC. Main good points..... flight very good, met at Gatwick ... Read More
Cruise period 22/1/19 - 5/2/19......We chose this Caribbean cruise because over a 2 week period it had a port of call virtually everyday and we hadn't cruised before on MSC. Main good points..... flight very good, met at Gatwick by MSC reps, bags taken at Gatwick, didn't see again until we were in the cabin. Great ship, Italian decor, art deco...very impressive. Bar/restaurant staff are excellent. We found the food very good. We had the Aurea package which gave you anytime dining, basic drinks package & access to a sun deck which was private and away from the normal deck crowds. Great water play area for kids, would keep age groups 3 - 12 occupied for ages. Very good water slide. Garden pool bar at the rear of the ship is the best, when leaving port, bit of DJ chill sounds going on, most brits liked this bar. Main bad points...... This two week cruise has 6 embarkations & disembarkations (including your own). This results in 6 days of people milling around, cabin suitcases everywhere. The cruise has people getting on and off in Barbados, Martinique & Guadeloupe .As a result there are several safety drills as new people get on which inhibits dining times etc. This ship caters for Italians, French & German before the British. All announcements are done in 4 languages and seem to take for ever, even in the theatre . Over two weeks it becomes very repetitive. All entertainment...musicians, pool & the theatre is aimed at other Europeans, most British people onboard thought the entertainment was poor. The only exception to this was the guitarist/singer in the La Locanda pizza wine bar area, Ive forgotten his name but he was excellent. By being stuck in this area with people talking etc was a complete waste of time, MSC should move him to any other area where he can be appreciated more, he is far to talented (and frustrated, you could tell) to be stuck in this area. They try to sell you the premium drinks package from day one, this works out to an extra 9 euros a day per person. For two over the course of two weeks that an extra £252 euros. You cannot buy it just for a week, you have to buy it for the length of your cruise. Besides the basic drinks package is good enough unless you want premium brands. The buffet for breakfast is extremely busy more than likely because it has to cater for many nationalities. It is large but is concentrated in one area which I think adds to the congestion bearing in mind when full there are 4,000 people on board, ships that tend to have separate buffets have less congestion. There is an option of breakfast in the restaurant but this closes at 9AM. Communication in the daily newsletter is poor mainly because this has to be printed in several languages. We were told in our newsletter that ALL guests had to attend another safety drill even though we had already done it. This drill was for new passengers only not ALL passengers, dinner was missed as a result. The cruise had a small number of people on board who I can will describe as unsocial. They were not from the UK, I think they were locals from the islands, boarded in Guadeloupe who it seems island hop for a week These people were constantly drunk, spent all their time in the buffet or at night were drunk in the club/disco. As much as I understand a certain amount of unsocial behaviour will almost be inevitable on a ship of this size, surely having individuals dropping drinks on the dance floor, breast feeding on the dance floor & having young children running around the club at 1AM is unacceptable. MSC take note, ban the kids from a nightclub, its an adult environment. I dare say thumping music for a baby of breast feeding age is not particularly good for it anyway. I can only say that my partner did not feel very secure in this environment, we did not go back. All in all the cruise was reasonably priced. If you don't mind a non British theme it will be fine, I did not take into account the amount of embarkations during the cruise or the number of locals who obviously island hop for a week...lesson learnt. If you do a MSC cruise out of the caribbean, I would say the Aurea level is a must. Would I cruise with MSC again, probably not, I will stick with more British/American cruises, at least they know how to say thanks if you hold open a door,or hold the lift, even a nod in acknowledgement....whereas the other nationalities need to go on a course in manners, .... MSC there a thought!! Read Less
3 Helpful Votes
Sail Date: January 2019
Beautiful ship impeccably maintained and cannot fault the service. The Captains on MSC ships always seem to be conspicuous by their absence but at least he showed his face at Gala night. There were two gala nights the second on the ... Read More
Beautiful ship impeccably maintained and cannot fault the service. The Captains on MSC ships always seem to be conspicuous by their absence but at least he showed his face at Gala night. There were two gala nights the second on the evening we were due to disembark. Hence many did not bother to dress appropriately and very few wore formal attire - it is certainly not necessary to wear even a jacket and tie. Entertainment can be a little repetitive but the production shows are well produced and the singers and dancers are excellent. The premium drinks package was superb and the food provided in the main restaurant and in the buffet was very good - much improved from last year. My one real gripe with MSC is their reluctance to allow pre booking of seats on the flights to and from Barbados. This leads to many disgruntled passengers who do not find themselves sitting with their spouses/ partners. Seats are pre allocated so it makes no difference if you book in early at the airport - you get what you have been given. My wife for example is claustrophobic so always prefers an aisle seat - you would think that this would be an easy request to provide but on our flights on a similar cruise last year and again on this cruise MSC did not help. For this reason we will probably not book a similar repeat cruise next year - potential customers beware! Read Less
MSC Preziosa Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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