1 Helpful Vote
Sail Date: March 2019
We went on the Symphony of the Seas with a group of 8 couples all traveling without our kids. We go on a vacation every two years together and this was our fourth Royal Caribbean cruise as a group. We all flew into Miami the day before and ... Read More
We went on the Symphony of the Seas with a group of 8 couples all traveling without our kids. We go on a vacation every two years together and this was our fourth Royal Caribbean cruise as a group. We all flew into Miami the day before and had a relaxing day at the hotel pool to start the vacation off right. We stayed at the Marriott Biscayne Bay and had a beautiful view of the port. Embarkation was as smooth and easy as everyone says. Terminal A has an excellent system in place. We used the app to check in and we were on the ship within 15 minutes. We usually board early but arrived around 1:00 this time. It was a nice change as we had immediate access to our room and dropped off our carry ons. After a quick freshen up we opened the door to go to lunch and our luggage was already in the hall! We had a 1D balcony room on deck 8 right in the center of the ship. I loved the location and spent a lot of time enjoying the balcony. The rooms are the nicest I’ve seen and there are no complaints about the space. We were able to unpack everything and keep the room looking tidy with all the storage space. One note is that I did bring my own twin mattress topper for my side of the bed as I was worried about the firm mattresses. I think this was the right call and I would do it again. We waited in a short line to get our Wow bands at Boleros. Yes, these are totally worth it for convenience. The staff makes an effort to have the electronic pads available to just tap your band and pay. It works at the towel stand and anyplace you can use your sea pass, including for show reservations. Every part of the ship is beautiful! I made an effort to explore and still didn’t get to see everything. I loved finding all of the imaginative artwork. We mostly ate in the main dining room for dinner. Because of our large group we had late seating at 8:00pm. This meant getting a late afternoon snack of pizza or appetizers at Vintages or elsewhere to tide us over until dinner. Our whole group decided dinner does take a little too long there and I think we will eat there less on future cruises. Most of the group ate dinner at the Windjammer on the last night and thought it was great. The food in the main dining room was fine. Occasionally very good and occasionally not. Trust the wait staff if they question your choice. Every time they tried to sway us to not order something and we did, we realized they were right. We did try most of the included dining places and appreciate being able to find something to eat at almost any time of day. I loved the specialty coffee drinks at the Cafe Promenade and the fruit smoothie at Vitality. HIRO was my favorite show. It’s in the Aquatheater and you do need to get there early for seats. All of the shows are entertaining in some way. There were too many activities to be able to try all that interested us. We did the Escape Room and had a lot of fun, this was worth the extra money. This particular itinerary was more about the ship for us. We only got off at St. Kitts to shop so I can’t comment on the excursions. But I did enjoy being on the ship in port while it was less crowded. Speaking of crowds this week was packed! I was expecting that because it must be spring break in a lot of places. The kids took over every pool and hot tub. There was nothing relaxing about the pool deck. I give the bartenders a lot of credit because they were kept busy non stop! Yet we rarely had to wait more than 5 minutes at a bar. We made use of the deluxe beverage package which was easily worth it. Shout out to the staff at Vintages! The Solarium is a wonderful retreat. I was able to get one of the round beds one day and take a relaxing nap. For the most part the staff was top notch, friendly, helpful and constantly cleaning. The rest rooms were always clean and I love the system to wave your hand and open the door. Disembarkation went faster than I remember from previous cruises. Overall I would definitely recommend this ship! I wish I could go again. Read Less
Sail Date: March 2019
Back from a family cruise with teens. Embarkation and desembarkation: fast and easy. Despite the 6500+ passengers, you never feel crowded (except in Windjammer). Stateroom: We had 2 balcony rooms, ocean view. The room attendant ... Read More
Back from a family cruise with teens. Embarkation and desembarkation: fast and easy. Despite the 6500+ passengers, you never feel crowded (except in Windjammer). Stateroom: We had 2 balcony rooms, ocean view. The room attendant came twice a day to clean. Dining: Disappointed by Windjammer. Everything was fresh but the choices were greatly reduced. Breakfast was particulary below expectations. No omelette station, no more little croissant, the apples and oranges are behind a window so you have to wait in line to ask for some, the bread is already toasted and put in a basket but only in a couple of place, so quite cold by the time you get some. Main dining room: We found out that the good breakfast is at the main dining room (a la carte or buffet). One morning the even had a chocolate fountain that was spectacular. Dinner was good. Lobster night is back at no charge, serving only the lobster tail. Specialty dining: Chops and Izumi were delicious. Jamie's Italian was very good but lacked the Wow you expected from a specialty restaurant. We wanted to tried it but I would not return. Climatisation: That was a problem throughout the cruise, in our room and on the ship. The main area were either cold or hot, depending ot the days. At one point on the Royal Pormenade, the air conditionning was working mainly in the area at guest services but it was really hot around the shops and Boleros. Staff told us that this is usual and that climatisation needs improvment. Shops: For alcohol and make-up, you better check the price at home. Some items were a deal, some others not so much. Medical clinic: Went there for a minor issue. Staff is friendly and knowledgeable. Consultation was 180$. Though the sanitation is a priority everywhere, the medical clinic restroom strangely had no motion sensor soap dispensor. If the clinic is closed, there is a vending machine on the 15th floor where you can get a variety of medication (ex: advil) and personnal hygiene products. You can get free medication for seasickness if need be, in a box at the entrance of the clinic. Entertainment: Amazing! There were so many shows to enjoy and the whole family loved it.We were really impress by Hiro at the Aquatheater. If the show you want to see is sold-out, go wait in line and 10 minutes before the beginning you will likely have a place. Slides: Water slides are much fun and the whole family will enjoy it.. The Ultimate Abyss is OK but after 1-2 times you will have enough. Ports of call: Nassau: Stayed on the ship to enjoy it. St-Thomas: Went to the beach by taxi and had a great day St-Kitts: We booked a private tour with Royston and that was the highlight of our trip! We visited Brimstone Hill Fortress National Park in the morning, saw many off the path places on the island and went to the beach after. Symphony is a great ship with many things to offer. However, the difference with the other Oasis class ships is not that significant to me, except for the slides. Read Less
1 Helpful Vote
Sail Date: March 2019
We went on SOTS with high expectations considering the price we paid. After we booked, we were disappointed to review the beverage package price. It was 1100$ for 2 adults to get the deluxe package. Then the number of restaurants you ... Read More
We went on SOTS with high expectations considering the price we paid. After we booked, we were disappointed to review the beverage package price. It was 1100$ for 2 adults to get the deluxe package. Then the number of restaurants you can eat at are limited. Windjammer and main dining room are included. You may also have a slice of OK pizza at Sorento, or grab a quick snack at cafe promenade. As for the rest, you have to pay extra and they were fully booked when we tried to go. Food at the main dining room was average at best. My pastas on a busy Tuesday night are better that what we were served, for instance. It is very annoying to pay a huge price and get that kind of food. Basically, good food is not included in the package and even if you want to pay, you have to schedule in advance. There are a lot of extras on the ship. Kids wanted to watch a movie at night in our stateroom while we went to an adult show. We paid 12$ for a movie that was on Netflix, plus 6$ for popcorn. This is abusive. The configuration of the dining rooms are confusing. Spoons are not with the soup, dressing for salad is not with the salad, etc. Except for deck 15, water is hard to find on the ship. You are not allowed to refill your bottle of water, for public health and safety issues! They give you plastic bottles instead, which is a huge environmental fail according to me. Toilets are difficult to find. On the Promenade, you have quite a few restaurants and you have to go all the way to the staterooms to find one single toilet. You have to adjust to the ship schedule. When on holiday, you don't want to follow schedules. Yet, zipline is closed between 12h to 2h, and so is the kids club. I never managed to do the wall climbing, as we were never on schedule. You'd better carry your running shoes, shorts and t-shirt with you when you go to the Abys and zipline, otherwise, you will be sent back. We never managed to do the laser tag. It was already fully booked on Wednesday for the whole week. Essentially, all we could do during the day was the pool and slides. It get boring after a couple of hours. SHOWS are excellent. We loved the aqua theater show, as well as the comedy show. The pianist was excellent, and so was the bands. We were very impressed with the quality and the talent. Karaoke was fun too! The beverage package was expensive and red wine was warm. There is very little selection. If you like French or Italian wine, you will find it hard to find. Otherwise, you have to go to Vintage and pay extra. Service is top. Kids club is very basic. Just a playroom with computers. No multilingual personnel when we tried to go. We couldn't enjoy it. Solarium was the best, but we only managed to go for 15 minutes because it is for 16 YO and more. Food was good too. Read Less
Sail Date: February 2019
This truly is an INCREDIBLE Ship! Just walk and walk and enjoy the surroundings! Take it ALL in, that's what you are there for, to ENJOY the Ship! The MANY venues to eat at! The MANY entertainment spots! The MANY beautiful pools and ... Read More
This truly is an INCREDIBLE Ship! Just walk and walk and enjoy the surroundings! Take it ALL in, that's what you are there for, to ENJOY the Ship! The MANY venues to eat at! The MANY entertainment spots! The MANY beautiful pools and hot tubs! The MANY fun bars! AND the art and décor on this ship are beyond AMAZING!! ... We found getting on and off this Ship remarkably FAST and most efficient! never a problem! ... We're not the partying type, so, our trips are always quite subdued, the way we like them -- thus some areas were not rated "excellent" as we did not personally experience them, but we did see them! ... The Windjammer Restaurant is AMAZING with something for everyone and GREAT views! The Staff were always VERY helpful! ... And the ENTERTAINMENT -- It cannot be beat! Experience each and every show there is to offer and you will be left in total awe!! ... Only ONE minor mishap and it had to do with Human Behaviour and NOT the Ship or Staff in any way. We chose our spot to watch the Parade along the Promenade, very well, getting there very early! To only have a woman invade our personal space, insisting she had the right as she had paid, and continued to bop us on the head with her huge photo taking device (Tablet). She was exceptionally rude and had to be physically restrained by her darling husband. Poor man. It is just so sad to me that such behaviour exists and is believed to be their right. Wow. Stand your ground people, and stick up for what you were smart enough to plan ahead for -- The Perfect Viewing Spot! Read Less
2 Helpful Votes
Sail Date: February 2019
We chose to go on the Symphony after having sailed on the Allure seven years ago. We have been on other ships from other lines in between, but we loved the size and variety on the Oasis class ships. We knew that we would be paying a ... Read More
We chose to go on the Symphony after having sailed on the Allure seven years ago. We have been on other ships from other lines in between, but we loved the size and variety on the Oasis class ships. We knew that we would be paying a premium to sail Royal's newest ship in the fleet, but we thought it was worth it, having sailed on the Allure in similar circumstances. I have found that most of the other reviews people have left are fairly accurate. Embarkation was very smooth, especially after having done everything online. I did find that during the days leading up to the cruise, the RCL website was somewhat buggy and I had a few problems logging in to upload photos and fill out the information. I also sometimes had problems with the cruise planner on their website for dining/entertainment reservations. Disembarkation was just as smooth, with the grouping system being used to get people off in an orderly fashion. My one complaint is the ground transfers that we purchased through RCL to get us back to the airport. Once you are off to the ship, it is chaos and hard to find where you are supposed to go. Even once you get to the buses, it is chaotic and nobody really seemed to know what was going on. People were getting onto the wrong buses and then having to get off. They could use some more order for that process. In terms of on board experience, it was mostly positive and were as follows: Dining - We were happy with the quality of food. We dined only at the included restaurants and did not experience any of the premium dining options. We went to the main dining room every night for dinner and found the service and food to be really good. Everything always came out hot and fresh. One night my wife's tuna came out overcooked, but it was promptly replaced with a better plate. The other free restaurants on board were good as well. We really enjoyed El Loco Fresh for lunch. The buffet was good, but at meal times (especially on sea days) it was so crowded that trying to find a table and navigate the lines was overwhelming. The hot dogs in the boardwalk were also great. The one major complaint about dining is that some of the hours of the establishments didn't make sense. On almost every other cruise I've been on, the main dining room was open every day for sit down lunch. However, on this cruise, that was not the case, and I found the main dining room was only open for lunch on sea days. It would also have been nice if the hot dogs were available later in the evening. My kids were also disappointed that the soft serve ice cream would shut down around 10 PM. On other cruises we would often stop by for soft serve on the way up to bed as a treat. Service - Overall, the service was excellent. Everyone is willing to help. The main dining room staff was great. They provided great service and worked hard to please. It is nice if you can get the same table every night for dinner, that way your servers get to know you and anticipate your needs. Our room steward was also very efficient. I don't think I saw him more than three or four times over the whole cruise, but our room was always cleaned early in the morning and then again during dinner. Room - We had an Ultra Spacious Ocean View Room on deck 11. The room itself was very large and included one king bed, a couch that converted into two small twin beds, and a curtained off nook with bunk beds. Our favorite feature of the entire room was the giant walk-in closet that had ample shelving and space to hang clothes. The bathroom was small. In a room designed to hold 6 people, it would be nice if they did the Disney ship style bathrooms and put the toilet and shower into two separate rooms. I was a little surprised to see the condition of our stateroom, it looked a little beat up for being less than a year old. Large stains were on the carpet and the paint on the windows in the room was already all scratched and worn off. Entertainment - I think Oasis class ships have the best entertainment at sea. The Hiro water show was amazing. My whole family down to the two year old loved it. The ice skating shows were both great (with 1977 being my favorite of the two). While I found Flight to be a little boring, it was still a great quality show - just not necessarily my taste. I didn't like the reservation system for the shows on the ship. Most nights, the line for "reserved" seating was longer than the non-reserved line. I think when you are on vacation, you shouldn't have to worry about planning out ahead of time each and every thing you will want to do. I was also disappointed that this ship doesn't have the Dream Works characters on board. That does add a lot for younger children. Overall, the Symphony is a good ship to cruise. It has something for everyone. When we went on the Allure 7 years ago, I left the ship being blown away by the level of service and the overall experience. This time, while I left happy, I wasn't as impressed. I am not sure if that has to do with the general change in tone of the cruise industry in general being geared more towards paying premiums for everything or not. However, I would cruise an Oasis class ship again. I am not sure if the premium we paid for cruising on the newest ship was worth it. We probably could have gotten the same experience at a lower cost cruising on one of the older Oasis ships. Read Less
Sail Date: February 2019
We have cruised several times as a family before one several different ships and wanted to try one of the big ones, so when we discovered Symphony was sailing out of Florida (our preferred departure point as we can combine our cruise with ... Read More
We have cruised several times as a family before one several different ships and wanted to try one of the big ones, so when we discovered Symphony was sailing out of Florida (our preferred departure point as we can combine our cruise with a week in the sun before hand to make the Transatlantic flight worthwhile) we booked it! Got a price we were happy with from the UK RCCL site and started planning. We have always cruised in a balcony cabin as we like the fresh air and were very happy with our choice of 12862. We try and pick a cabin fairly near the stairs / elevators to save walking down long corridors to find our room, we have never found it to be noisy. Embarkation was easy, we had a rental car so were dropped off by the shuttle from Miami Airport, handed our luggage over to the porter (there were bags everywhere!) and after a moments confusion on which way to go, we were headed inside the terminal. From here to walking on to the ship couldn't have taken more than 10 minutes, we had our Sail and Sign Passes scanned and we were on our way. On board, we headed straight for lunch (we only a couple of small backpacks as carry-ons) - loved the proper hand washing outside Windjammers. Had no problem finding a table and we all easily found something we wanted for lunch. Before we started eating it was announced that our cabins were ready so when we finished we headed straight to Deck 12 to find our cabin - and our cases were already there - the earliest ever on any cruise, despite the seeming chaos at the port! We were very pleased with the cabin, plenty of storage for all our belongings and plenty of room for the 3 of us to move around. The balcony was also deeper than others we have had, foot rests for the chairs was a nice touch. We also met our Cabin Steward at that time as he was working in the cabin next to us. He kept our room clean and tidy all week and supplied all the necessaries, including towel animals, so we were very happy. We then went exploring, and continued to explore for the whole week, there was so much to see and do. Muster Drill was efficient and as comfortable as any we have had - we were in the Aqua Theatre. Then off we sailed! We were so lucky with the weather, a bit breezy the first sea day, but the ship didn't move! Then after that it was basically calm the whole time. We explored some more, and took part in many activities on the ship - they were all great and well run, with harly any waiting around. Between us we did the Ultimate Abyss, Flow Rider, Climbing Walls, Zipline, Escape Room (we booked on board once we noticed the minimum age had been reduced to 12), Laser Tag (worth making reservations on board as there were long standby lines at times), Mini Golf and lots more. Our son (12) didn't go to the Club at all - there was never any need, as he had plenty to do with us, though he did say it looked awesome when we looked around. We did pre-booked excursions in each port and were really pleased with them all, especially the Lost Mayan Kingdom Water Park in Costa Maya. We had late seating traditional dining and ate in the MDR apart from 1 evening in the Solarium as we wanted an earlier meal to get to the Aqua Show. We had requested a table to ourselves in the dining room and enjoyed all our meals there. Our wait team explained the first night that they were new, but despite being obviously nervous at first, did an excellent job. If anything they were too attentive, but we got used to it and it worked fine! the food was much as expected, very good considering it is mass catering and we always found something we really enjoyed. And our son got his coke and side of fries every night without having to ask after the first time! The only criticism we really had was the timing of the shows. Having late dining meant that our show time was after dinner which was really too late for us as we tend to get up early (we like breakfast when the buffet is quiet). However, we did manage to see most of them and like everything else, they were excellent! Next time I think we will do flexible dining and book meal time around the shows. All too soon the cruise was over and we were disembarking! This again went very smoothly, after breakfast we went to our meeting area on Deck 5, with what we thought was 10 minutes to wait. As soon as we got there our number was called, so off we went and were off the ship, our bags collected and through passport control within about 10 minutes. We didn't even notice Customs it was so quick! We then had a short wait for the shuttle to take us to Miami Airport to pick up our rental car as we had a bit of time to spare before our flight from Fort Lauderdale - we spent our spare time in the FL Science and Discovery Museum - a great end to our holiday. Read Less
3 Helpful Votes
Sail Date: February 2019
My family and I have just returned from a seven night cruise on Symphony, and we loved it! The ship is absolutely gorgeous, and the crew does a really great job keeping her spotless at all times. RC does an excellent job with sanitation, ... Read More
My family and I have just returned from a seven night cruise on Symphony, and we loved it! The ship is absolutely gorgeous, and the crew does a really great job keeping her spotless at all times. RC does an excellent job with sanitation, with hand sanitizer dispensers everywhere, and motion sensors to open all of the doors. We had cruised on Harmony in the past, and were much more impressed with Symphony. The Solarium on Symphony is awesome, with a glass walled pool, and a full glass roof in place of the noisy cloth roof on Harmony. The only minor complaint we had was that the food in the mai dining room is mediocre at best. We chose to do the specialty restaurants instead, and they did not disappoint. We did Wonderland, 150 Central Park, Jaime’s, and Hooked. Hooked wasn’t very impressive to us,(we thought it was similar to Red Lobster), but being from New England, we are pretty spoiled when it comes to seafood. Overall, we had a great experience on the ship, and we can’t wait until next February to sail on her again! Read Less
2 Helpful Votes
Sail Date: February 2019
Summary: Like the title suggests this is a resort at sea. The ship is more interesting than the ports, so shore excursions and visits are an option. Newer, bigger and packed with more things than her sister ships - Symphony is ... Read More
Summary: Like the title suggests this is a resort at sea. The ship is more interesting than the ports, so shore excursions and visits are an option. Newer, bigger and packed with more things than her sister ships - Symphony is phenomenal. If you don't like crowds - don't follow the crowd. We found quiet spots and not so crowded venues simply by not following the crowd. Having said that - some found the ship too big, too crowded and too much. I am one of those people. After three Oasis Class cruises, I'm ready for something smaller. The is must my personal opinion. Our experience started before the cruise began with the new app, the new terminal and parking. Boarding: we drove and our friends flew so there are 2 perspectives. Flying: Miami airport was easy, shuttle transfer took 20-25 minutes and made a few stops. Drop off at the terminal was easy. Driving and parking: Easy. Drive up and drop off your luggage, then park your car. $22/day to park. Check-in: we checked in on line and had the app. So, app or printed seapass and passport. Check in - done. On to the ship. Cabin 7600 - Deluxe Balcony. - This room seemed smaller at first and appeared to have less storage space. It was an illusion. We had plenty of space, plenty of room and the slight adjustments (no coffee table aka knee knocker) made the room have more available floor space. We used magnets this time to take advantage of the wall space. Next cruise we will use the shoe holder, not for shoes, but for knickknacks and other items. We rarely saw our stateroom attendant, but knew he had been there. He thanked us for being "easy going" guests. We don't usually leave the cabin in a state of tornado damage and it makes it easy for cleaning and straightening. When we left, we took advance of the in the room/out fo the room magnet and he would have our cabin ready when we returned. This ship is loaded with art. Take the time to tour and look for it. I found a lot and still know I missed many. Note: choose your boarding time wisely. If you are not platinum or better or in a suite they may make you wait until your boarding time is called. The Symphony is an Oasis Class and that means it’s similar to its sister ships. This is an at sea resort. Many reviews lament the crowds, but we never followed the crowd and usually are only crowded at the muster drill that begins the cruise. Day 1 data dump: Drink package- we get it but we drink. A friend did the math once - you need to drink 5 drinks per day to cover the cost. Plus, if you don’t like it, dump it - you’re unlimited. Voom at sea wi-if. I’m trying to get away from everything so I don’t buy it. I hear it’s fast. The App - I’m still sorting that out. I don’t carry my phone all day. I can keep track of my folio, it I can do the same on the stateroom tv. We brought magnets for putting stuff on the walls. I got the magnets with hooks - found out we should have done this years ago. Also, the hanging shoe bag - not for shoes but for stuff (lotion, glasses, toiletries - stuff) Johnny Rockets for breakfast on Day 2 - a hidden gem. Free breakfast - no waiting e at 9 am. Boardwalk is quiet. Day at Sea nothing to do but kick it into neutral. Formal night tonight for dinner. Day 3 - another sea day. I like these. You can fill the day with stuff to do and this ship has loads of activities OR you can fill it with nothing. I just go with the flow. Today - zip line. If you have done the monster zip lines this is nothing, but it is here and it is free. Why not? A wine tasting, a pub crawl and a nap before dinner - that’s my schedule today. Tomorrow, St. Maarten and the 4x4 island tour. For tonight, another wonderful Caribbean sunset. Hidden Gem: Rising Tide Bar - not as gimmicky as the Bionic Bar and a quiet place to enjoy a drink. People come and go so wait 10 minutes and a seat will open. Day 3 - 5 became a blur. St. Maarten then St. Thomas. One note - one of our group became ill and the staff has been accommodating and professional. She is off to medical so I’ll report on that soon. As expected medical was top notch and on the spot. Our friend spent the last three days in her cabin, but the staff made sure she was cared for and (importantly) fed. She received dinner every night from our head waiter in the Main Dining Room. Day 7 - Nassau - Shore excursion - Pearl Island Beach and Lunch. We enjoyed the private beach and island. It was a good day. This excursion gets lower marks from me because of embarkation and debarkation issues. The day in Nassau is short because Symphony has to beat the tides. It was a race from the drop off point, running the gauntlet of vendors, passing pier security with 3000 of your closest friends and then being in a huge line (remember the large crowds of Symphony) to get on the ship. That experience negated the wonderful beach day I my mind. Dining: 3 of 5 starts - We chose not to go to any of the restaurants since our guests had never experienced the Main Dining Room with regular staff on our previous cruise. I hate My Time Dining - some find it fantastic, It is a matter of opinion. We found the MDR to be challenged on Day 1. Our waiter seemed to scramble and not catch up all week. The Head Waiter and Assistant covered well. Food was, surprisingly, good. I try everything new and would give them a good score. Some offerings were pedestrian and I can do as well in my kitchen at home. The bar in the MDR never got our drink order correct the entire week. A Bombay Sapphire Martinin dry with olive was a daily challenge. We ate breakfast and lunch in the MDR - that was good, but not the Windjammer (no crowds). Solarium Bistro was our go to for breakfast most days. Arrive either early or late - the mid-morning crush hits and you wait in line. Just give it 20 minutes and it will be gone. The waitstaff in general was not a cordial and accommodating I have seen on other ships (including Oasis). The exception was - Sorin- Bartender at the Trellis Bar in Central Park, Rocky our Head Waiter in the MDR and Komang our Assistant Waiter in the MDR. Gym and Spa - 5 of 5 - we didn't use this as much since my wife had back surgery prior to the cruise, but we visited and (as expected) it was awesome. Again, timing is everything when going to the gym. The ship seems to still be in a shakedown state. Carpet is worn. We saw maintenance all over the ship during the day - all times all day working of stuff. Day 1 seemed to surprise many and I expected more professionalism after more than 6 months in operation. Read Less
4 Helpful Votes
Sail Date: February 2019
Beautiful ship and for as many people that are on board, it never felt too crowded. The crew were super nice and friendly, food was terrific, definitely go with the deluxe drink package (it's worth it), great shows in the theaters, ... Read More
Beautiful ship and for as many people that are on board, it never felt too crowded. The crew were super nice and friendly, food was terrific, definitely go with the deluxe drink package (it's worth it), great shows in the theaters, lots of pools and spas. The shore excursions were pretty good. We were able to get on the ship early, which was super nice. Main Dining Room had great food and the wait staff does a great job. Even the buffet in the Windjammer was really good. Hairspray is a must see, so too is the show in the Aqua Theater. We traveled out of Miami and Royal Caribbean's port there is brand new and very nice. They got people on in a quick fashion. We did a balcony room on Deck 10 and it was nice. Bathroom is a little small, but you don't spend too much time in your stateroom, so it was fine for the week. All around it was a great cruise and I would 100% go on Symphony of the Seas again. Read Less
2 Helpful Votes
Sail Date: February 2019
After sailing on the Allure 7 years ago we thought we would try the Symphony. The new cruise terminal was great as was embarkation and debarkation. Got to terminal at 10:45 and was on the ship at 11:05 and went down to Park Café for lunch ... Read More
After sailing on the Allure 7 years ago we thought we would try the Symphony. The new cruise terminal was great as was embarkation and debarkation. Got to terminal at 10:45 and was on the ship at 11:05 and went down to Park Café for lunch which turned out to be our favorite for breakfast and lunch. We loved the room with the larger balcony which seemed longer and had the bed by the window a first for us. It made the room bigger and easier to get to the closets etc. Loved that they loaded our cards with the free3 drinks that would could use in all the restaurants great for wine at dinner. At 1pm cabins were ready and noticed that there were suitcases down the hall lined up where they bring them from below. Well they never delivered any of the bags to the cabins people had to go and get their own bags. Which is not good, one guy grabbed his bag and put it under their bed and found it the last day of the cruise and it wasn’t even his bag. Ours were still not on the deck at 4:30 and when we met our cabin steward, he went looking for ours and a few other people’s bags. Our bags were found about 5:20 and he brought them to us. Brian was one of the best cabin stewards we have had on 26 cruises. I just wish Royal would send us the survey so I can give him a great review. First morning early went to the Windjammer and it was the last time there. The place was way too small and they had no cooked to order station no omelets’ or eggs Benedict. The sunny side up eggs were already on plates not freshly cooked out of a pan. We had booked the Solarium Bistro for a few dinners since we really like the one on the Anthem. First night dinner all the appetizers were set up like the buffet but were mostly cold, dry and tasteless. The bigger problem they did not serve cooked to order main courses like the Anthem. They had the same buffet set up and served cold, dry and tasteless dinners, never went back. Went to the main dining room once had a double order of escargot and it was served cold. The strip steak was cooked perfect but was dry and tasteless never went back for dinner but did go for a breakfast so I could get my eggs Benedict. I already had booked 150 Central Park for my wife’s birthday, not great. My wife’s appetizer and dinner of Venison were great. My appetizers not good and Lamb wellington was ok. Our waiter was the worst we ever had in a specially restaurant and made the whole experience bad. Dinner at Chops was better great waiter, Jason, and we sat on the outside in central park. My wife’s appetizer was good and the filet Mignon was cooked a perfect medium rare but tasteless and tough. My appetizer was good and the prime Ribeye with bone was cooked a perfect medium rare but dry and tough. Then there was Hooked Seafood WOW fresh seafood; raw oysters on the half shell, baked oysters, mussels, lobsters and more. The food and service were outstanding. And the dining space over the solarium was beautiful with windows all around to see a sunset. By far the best restaurant on the ship. And we had dinner there again and was able to book a lunch for the last sea day. The solarium was always too crowded to get a chair, most of the time we got a couple of chairs next deck up in the corner, or went to our large balcony. We had booked all the shows and I liked them all except Hairspray which my wife loved. Had no problem booking them all from home. All in all, the cruise was good but the ship is just too big for us now that we are getting older. Will stick with the Anthem or Liberty of the seas class and of course Celebrity. Read Less
Symphony of the Seas Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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