Cruise Ratings
96,143
51,495
33,179
18,616
11,153
See Reviews For
Sail Date: March 2019
We chose a 3 night Sydney - Burnie - Melbourne cruise as a sampler and introduction to Cunard cruising. Embarkation was reasonably painless. We arrived a little earlier than the allocated boarding time and was told to board anyway. We ... Read More
We chose a 3 night Sydney - Burnie - Melbourne cruise as a sampler and introduction to Cunard cruising. Embarkation was reasonably painless. We arrived a little earlier than the allocated boarding time and was told to board anyway. We dropped off bags, queued for about 15 minutes and then found ourselves on-board. Finding our cabin was easy as we were escorted by our cabin steward who did a good job of explaining our cabin facilities. The cabin was comfortable and clean, though no larger than what we've previously experienced. Power is via British and American sockets, which is no problem, but there were no USB sockets. The bathroom was small but everything worked as expected. The bed was comfortable, but I found the pillows too soft. A nice touch was a complimentary bottle of sparkling wine on ice in the cabin. As a tip for Cunard though, next time source a wine that is drinkable. Two lunches and breakfasts were in the Lido buffet. As a buffet, the food was reasonable quality with a good variety. Shouldn't have to pay extra for espresso style coffees though. One lunch and dinners were in the Britannia Restaurant. This was disappointing. The food was no better than a reasonable RSL club bistro. The service was reasonably attentive though a little hit and miss. After our first night's dinning I found myself with someone else's keycard. This was quickly fixed up at the purser's office and provided a lesson to check the card after purchases. A highlight of the food experience was the high tea, which we experienced on our second day. Being our only day at sea, it was very popular and the overflow ended up in the Britannia Restaurant. The tea (or coffee) was plentiful and hot, the food, sandwiches, scones and sweets, were spot on and the service was attentive. Drink prices were on the expensive side, especially once you remembered to convert from USD and add the gratuity. Being Australian, gratuities, and tipping in general is a pain. If it is part of the standard or expected cost, just roll it into the overall price and be done with it. Then we can decide to tip if we feel the service deserves it. Overall though, the service was good. We didn't take in a show but did experience some of open the entertainment on other nights. The bands were what you would expect and reasonably entertaining. We took in a talk by a historical expert regarding WWII Japanese hold-outs (refusing to surrender after the war) in the Pacific. I found this interesting as I enjoy the historical aspect, but it wasn't to my wife's taste. My wife though did sample the shopping, fortunately without much success. Our one port day was in Burnie, Tasmania. This a good, honest working town, but not a very inspiring cruise destination, especially as it was a public holiday and would have been completely dead if it weren't for hundreds of cruise passengers wandering around looking for something to do. There were very few cafes and you couldn't even have a beer and lunch in a pub as they were all closed. At least the mayor was there to greet us when we came down the gangway. We didn't do any organised shore excursions, but my sister, who was part of our cruise group, did, and enjoyed the Cradle Mountain excursion. Overall, the ship had a decor in keeping with it's image and wasn't overcrowded. We weren't disappointed, but now feel we've done the Cunard experience and probably won't be sampling it again. We are going on a longer Oceania Mediterranean cruise later this year. It will be interesting to compare that experience. Read Less
Meh
Sail Date: March 2019
Went with a big group from my country club development. The pros were that the size of the ship was very manageable and easy to navigate, no lines or waiting for anything. Staff were friendly and helpful and willing to go above and beyond. ... Read More
Went with a big group from my country club development. The pros were that the size of the ship was very manageable and easy to navigate, no lines or waiting for anything. Staff were friendly and helpful and willing to go above and beyond. Had a standard outside stateroom with window that was small but adequate. Best restaurant was Aquilina by a long shot. The spa was decent The cons are a bit plentiful. The ship is very dated looking and in dire need of renovations. Cabin bathroom was ridiculously small. The food was sub par even tho plentiful and certainly nothing special in either taste or presentation ( except in the aforementioned Aquilina) . The entertainment was amateurish and difficult to sit though. The spa did not inform me that I could use the outside sun deck and whirlpool because I purchased a treatment. The destinations itself, key west and Cuba were disappointing. Key west is a place you can walk around for an hour or so, have a great lunch and drink alcoholic beverages in your choice of at least three establishments per block. The stores are typical tourist stores loaded with shell necklaces and tee shirts and crappy sandals. Cuba is a hot mess. It’s depressing it looks like a bomb hit it except in the tourist area where the ships are docked, those buildings are pleasing to the eye. The shopping is limited in scope, most selling the same cigars, Cuban shirts rum and local street art but u can barter price. Tour guides will try and pester you as will shop owners and beggars, it can be daunting. To each his own, this trip was not for me sorry to say Read Less
1 Helpful Vote
Sail Date: March 2019
Great to be with an older girls cruise for the long weekend. Friendly service. Food so-so and always only mildly warmed in dining room. Bread very hard. As for entertainment, the dance shows were LOUD electric music with flashing ... Read More
Great to be with an older girls cruise for the long weekend. Friendly service. Food so-so and always only mildly warmed in dining room. Bread very hard. As for entertainment, the dance shows were LOUD electric music with flashing lights. Singers going to the top of voice range which means I had to put hands over ears. Nice costumes and movement around stage. Avoid Kirk as a comedian. Saying the best part for last was the newly appointed cruise director——Chris. So full of life! Makes everything he does so fun Whether it is Harry Potter trivia or atrium music. Awesome!!!! This was his first cruise director position and he was ready for it. He had an accessory for each event he was doing. He was entertaining just to talk to. Boring destinations but only ones if leaving from Jacksonville. Parking easy, Embarked within 30 minutes. Could have been sooner if Elation could figure how to disembark. Total headache. Easy walkoff took until 10:00. Poor ports, mediocre food, and terrible disembark gives it a three. On deck, Guys burgers and burrito bar are good. Read Less
Sail Date: March 2019
This is mainly a shore excursion review. My daughter (on spring break from college) and I did the Bufadora Kayak excursion. Rebecca and Carlos were our guides and they were great. (Jose-Luis was our driver and he was great as well, but ... Read More
This is mainly a shore excursion review. My daughter (on spring break from college) and I did the Bufadora Kayak excursion. Rebecca and Carlos were our guides and they were great. (Jose-Luis was our driver and he was great as well, but didn't get in the water.) Nice drive out to the point, and then suited up. I recommend the wetsuits - they will keep you warm if the water is cold. Also, take Dramamine or other seasickness prevention. We had 5-6-foot swells, and when you're out in a small (even 2-person) kayak, you feel it more than in the cruise ship. We had great views of La Bufadora, far better than what is seen up top. Carlos led the way, and my daughter and I learned pretty fast how to paddle straight, how to turn, all with the help of Carlos and Rebecca. We got some great pics. If you have a waterproof camera or a waterproof sleeve for your phone, you may want to plan to take those. After paddling back in and rinsing off and changing, we headed up to the top of the Bufadora shopping street for great tacos. Then a quiet drive back to the ship, or to town to do some shopping. The cruise itself was great. I've done this particular cruise two other times, and the staff works hard to make sure everyone has fun. The weather was a little colder than we hoped, so less time for my daughter to sun on deck, but we lounged and read books in Serenity and other places on deck. We won a Thomas Kincade print at the art auction, and recommend those events as a fun thing to do. They had an egg-drop contest, and let individuals or teams build whatever they could to protect an egg dropped from the 10th deck to the 7th in the atrium. All winners won a medal. Our team used a parachute and straw design and won our medal. That was a fun part of the sea day. Shoutouts to Putu (room steward) and to Abigail and Angela, our dining room dinner staff. Highly recommend. Read Less
Sail Date: March 2019
We were on the famous “strong winds hit a cruise leaving New York city” that was on the news the first week of March. Many injuries endured by passengers and entertainers: bone fractures, sprains and wounds. My husband and I were ... Read More
We were on the famous “strong winds hit a cruise leaving New York city” that was on the news the first week of March. Many injuries endured by passengers and entertainers: bone fractures, sprains and wounds. My husband and I were in our room with our children when it happened and no one came to check to see if everyone was ok after the incident. I thought of older passengers, maybe alone in their cabin, and hoped they were ok. My daughter almost slid off her bunk bed when the ship tipped to the side. Things did not get any better after that frightful night. We ended up not stopping at Stirrup Cay, as planned in our itinerary, but going straight to Nassau to spend 2 days. When you pay for a trip that includes 3 stops and you only do 2, you would think there would be some kind of compensation, nope! In addition, when you have an ultimate beverage package, you need to pay taxes on drinks when at port. Therefore, since we were at a port in Nassau for two full days, we had to pay extra taxes on the drinks. If we had been at Stirrup Cay and then at sea to Nassau the next day, as planned, we would have saved paying taxes. Do you think we had some kind of compensation for this? Nope! Big disappointment not visiting a private island (the most interesting stop of the cruise) and big disappointment having to pay unforeseen taxes, which do add up in the end... We have reserved the same trip next March, in 2020, but we will most certainly cancel. Even if the strong winds were a surprise and not stopping at Stirrup Cay a security measure, there could have been some kind of compensation. A message of apology from Norwegian and a rebate on a future cruise would have been highly appreciated. A travel agent on vacation on the cruise told us not to expect anything... Shows: excellent, especially Choir of Man, saw it twice. Food: delicious Read Less
Sail Date: March 2019
The cruise to NZ was the main reason for this holiday. The Golden Princess is a beautiful and well maintained ship. Service in all areas was second to none. All staff members were friendly, helpful and happy. Cabin was spacious and clean. ... Read More
The cruise to NZ was the main reason for this holiday. The Golden Princess is a beautiful and well maintained ship. Service in all areas was second to none. All staff members were friendly, helpful and happy. Cabin was spacious and clean. We had a cabin with a balcony. The cabin steward was very attentive and looked after us very well. The bed was the most comfortable I have ever slept in. Dining was a great experience the staff were friendly and attentive. The food was excellent, the menu changed daily . With many dishes to choose from. Entertainment was great so much to offer every night and day. Port and shore excursions were great and reasonably priced. Shopping was also very good. We purchased some jewellery and clothing as well as some spirits a great prices. I would surely cruise with princess again. As a matter of fact I will be cruising with princess in 2020! Read Less
Sail Date: March 2019
My daughters and a friend of mine decided that a two day short cruise would be fun, but we were more than 4 hours late leaving the port of Brisbane , so no movies on deck least we disturb the people living near the port, but no one ... Read More
My daughters and a friend of mine decided that a two day short cruise would be fun, but we were more than 4 hours late leaving the port of Brisbane , so no movies on deck least we disturb the people living near the port, but no one bothered to tell us until a fellow passenger told us a half hour after it should have started. Very annoying. When we went to the 9.30 movie on deck the speakers were so bad we couldn’t hear anything so gave up and went inside. The movies under the stars was going to be a high light for us. Then the next morning we got up ready for the advertised sales and shop openings, after looking around at everything and deciding on what we wanted to buy, we were told that passengers on the short trip could not buy anything that was not a necessity and then only up to $50. But there were people walking around with things that were obviously bought in the shops. No crew members could tell us why we were not allowed to buy anything, so I am still unaware what the reason was. If I had wanted to have someone tell me I couldn’t have something then I would have bought my husband along !! The cruise was not at all what I expected and I would not recommend a short cruise to anyone if this is what happens, all in all, I was very disappointed. Read Less
1 Helpful Vote
Sail Date: March 2019
Firstly avoid Deck 14 like the plague !! We had 14148 (Spa Balcony) and it was by far the nosiest cabin I have ever stayed in - due to the main deck being above, along with ping pong tables, stairs to upper decks (external) and storing ... Read More
Firstly avoid Deck 14 like the plague !! We had 14148 (Spa Balcony) and it was by far the nosiest cabin I have ever stayed in - due to the main deck being above, along with ping pong tables, stairs to upper decks (external) and storing point for sun loungers in the evening - bang bang thud thud from 0600 until 2300 every night - eventually we got moved to 14210 - and a nice onboard credit - apparently no one has ever complained about the noise, but even the hotel director was somewhat surprised by the noise generated. Once moved 14210 was quieter, but didnt negate the noise from the pool deck - heavy footed people and kids running around just reveberates through the floor / ceiling. So where possible avoid DECK 14 (Haven suites are fine btw - further fwd and not under main deck area) Otherwise a great cruise, Casino was very smokey - unlike the Bliss which is totally smoke free. Food top notch - boarding was great and getting off was the quickest ever at Miami - leaving the ship to getting a taxi took no more than 15minutes !!! (british passport too) so well impressed with that. H2O nice place to chill out during sea days - plenty of loungers around the ship - but key spots reserved early on (like 6am) !! Brazilian and Cagneys speciality dining was excellent. Cruise director on this voyage was rather bland, and maybe over selling himself - struggled to understand him at times - and just didnt really have the flare and charisma as others on the the NCL ships. Finally, parts of the ship are showing wear and tear - toilets in O'sheehans were riddled with flies (Small fruit kind of ones) brought it to cleaners attention - but still there.....:-( I think its due a refurb this year (2019) so should bring it back up to scratch. Remember though DECK 14 avoid !!! You have been warned. :-) OH and i almost forgot - BURN THE FLOOR is an absolute MUST - so login to your cruise and reserve a seat or 2 now !! simply amazing. (Top tip try and get front row seat in centre) you will see why :-) Read Less
Sail Date: March 2019
This cruise was amazing, so beautiful and the staff was amazing. The children had many activities to do while older people had there own activities also. I would recommend it every time. The islands were great and the drink package ... Read More
This cruise was amazing, so beautiful and the staff was amazing. The children had many activities to do while older people had there own activities also. I would recommend it every time. The islands were great and the drink package oooooohhh don’t get me started on the drink package it was cheap and usfull unlimeted drink. The WiFi was good not the best but it did it’s purpose. The 4 different pools were all great and the hot tubs were great at sunset with a nice cold drink in my hand just relaxed. If you don’t try this cruise your missing out. I do wish there was a slide but that’s fine. Also with such a big ship u really don’t feel packed on the cruise. I could live on that cruise if I could. So yes try out the allure of the seas it’s worth every penny lol see ya on the flip side. Read Less
2 Helpful Votes
Sail Date: March 2019
This was a 5-day Western Caribbean cruise out of Miami. We flew into Ft Lauderdale the day of and immediately took a shuttle to the port (we planned to spend a day in Miami when we returned). The experience immediately started off on the ... Read More
This was a 5-day Western Caribbean cruise out of Miami. We flew into Ft Lauderdale the day of and immediately took a shuttle to the port (we planned to spend a day in Miami when we returned). The experience immediately started off on the wrong foot when the man taking our bags demanded tips from us. He didn't tell us tips were welcome - he took our bags from us and said "Ok, now you have to tip me, pull out your wallets" Our group would have tipped him otherwise, but this now made us unwilling to do so. However, since our bags were at his mercy we felt as though he had no choice. We had two separate staterooms and he demanded money from both groups. He also threw the trash from the luggage tags straight onto the group and littered into the wind. Not a good first impression. Our greatest disappointment came from the terrible quality of the dining experiences. We ate dinner in one of the main dining rooms for 6 of the nights on our cruise. We ate early and never had to wait for a table but the service was consistently slow. I think there is only a single night where our meal took less than two hours. Even one day when we warned that we had a show reservation and that we needed to be out in an hour and a half, we had to leave before all of our food even made it to the table. We reminded the waiter twice that we had a time constraint and he assured us we would make it, and ultimately we left early and just got a snack at the buffet later. The menu options were completely uninspiring - nowhere near as exciting as the menus that were posted online. Every member of our group had meals that were so bad they had to be sent back - and we are adventurous eaters and foodies. It takes a lot for us to not like something. Some of these dishes include: pacific hake that was overcooked and tasteless, a steak that was ordered medium but came well done with the flavor and texture of leather, "taco cups" that were the saddest excuse for Mexican food I've ever seen. This dish was literally just three Dorito chips with toppings sloppily thrown on. The meat platter served meats where most of them were available upstairs at the buffet, and the sausages were just as disgusting up there. We also ate at Shanghai's one night, where the service was outstanding but the food was average at best. The buffet was hit or miss for us. Sometimes we got great items (funny that the buffet had higher food quality than the main dining rooms). The Asian food options seemed to be standout selections there. We also had disappointing items, but would just go get new plates. After the terrible quality of food elsewhere, we were unwilling to pay more money for a premium dinner that would likely also disappoint. The entertainment quality was great, but the quantity was not. On other cruises, you may only have one option each night, but you can at least see something different each night. The Getaway advertised great shows but then there are only two options since they run multiple nights (without getting nickel/dimed into paying extra for a third show, that is). The comedy was good but the opening act did the exact same show for every set. Each comic had two sets and a theater set, which added up to three shows. But that still left two nights where there was no formal entertainment. Our cabin was an interior cabin, that was as expected and kept perfectly tidy by our cabin steward Patrick. He did an excellent job and could always remember which room was ours whenever we saw him. The ride was a little rocky at times with one of our group getting seasick one day, but I certainly would not blame that on the cruise company as they can't control the ocean. The deck experiences were alright. The pool was smaller than expected but the high number of hot tubs made up for that. The daily live entertainment and shows were decent although I did think the karaoke selections were very limited. For shore excursions, we did our own snorkeling excursion in Rhoatan. At Harvest Caye, we had just planned to do a beach day, which was good because there was hardly anything to do there. I'm surprised it is even an excursion option. I would prefer to see this island skipped entirely and have somewhere more interesting added. It was also disappointing that it was Norwegian's island but we had to go back to the ship to eat for free. Other cruise lines I've been on have served food on their islands. At Costa Maya, we did the Kohunlich and Dzibanche Mayan tours and had a fantastic time. Our tour guide Elizabeth was outstanding and provided a rich experience. It was a long drive, but her stories made it fly by. It was great to see these sites as they are very remote and I doubt I would have ever visited them otherwise. In Cozumel our group went to the Xplor park. Our guide Emilio again did a fantastic job and really went above and beyond. The park was very fun but we definitely felt rushed. We could have used an extra hour or two there. We also had the best food of the trip here with their outstanding Mexican cuisine. We tried stocking up there so we wouldn't have to suffer through another Norwegian dinner. Overall, given that this cruise was a bit more expensive that similar cruises during the same week and was on a newer ship, I was very much disappointed in the value. I think we would have enjoyed ourselves more if we had traveled with Royal Caribbean or Carnival for the week. I also didn't appreciated the constant nickel-diming from the company to pay for additional entertainment/food/services. I would not recommend Norwegian cruise lines in the future. Read Less

Find a Cruise